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Lexus of Austin

Austin, TX

4.8
516 Reviews
Call Dealership (512) 343-3400
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9910 Stonelake Blvd

Austin, TX

78759

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516 Reviews of Lexus of Austin

December 29, 2021

Took care of problem and I was out within about an hour. Enjoyed customer lounge and a nice cup of coffee More

by cducloux
Recommend Dealer
Yes
Employees Worked With
Don’t know who took care
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Dec 29, 2021 -

Lexus of Austin responded

Hello! We are pleased to know our Service Team took great care of you and your service needs and you were able to enjoy our lounge during your wait. We appreciate you and thank you for doing business with Lexus of Austin.

Helpful
December 29, 2021

The service staff was very friendly, professional, and accommodating to all of my questions and needs. The sales & support staff were equally as kind and pleasant to interact with. More

by Ktmn110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ward
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Dec 29, 2021 -

Lexus of Austin responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Lexus of Austin.

Helpful
December 29, 2021

Very good service mainly because of my service advisor, Jamie. Kandziora. He is a store at the dealership. More

by medenbaum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kandziora
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Dec 29, 2021 -

Lexus of Austin responded

Hi there, Thank you for your positive review and for sharing your feedback. We are looking forward to your next visit with us here at Lexus of Austin.

Helpful
December 29, 2021

Great service! I had a flat tire and the tire had to be replaced. Dropped vehicle off adter lunch and it was ready by end of day. More

by rwkoenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke, Mike Stills
Report | Print
Dec 29, 2021 -

Lexus of Austin responded

Hi there, It pleases us to know that our Service Department provided you with great and timely service. Thank you for choosing Lexus of Austin and we hope to continue to assist with all of your future automotive needs.

Helpful
December 29, 2021

I know things have been hard the last couple years but I always get great service. More

by Scott.catherine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern is an awesome agent and person I cannot say enough good about Kyle.
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Dec 29, 2021 -

Lexus of Austin responded

Hi Scott, We are pleased that our team always provides you with great service. Thank you for choosing Lexus of Austin and we look forward to working together in the future.

Helpful
December 28, 2021

The people and the service at Lexus of Austin is truly outstanding. I bought my car from them, have now moved 3 hours away, and because of how trustworthy and caring they are continue to drive back there More

by nwilt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy in Service
Report | Print
Dec 28, 2021 -

Lexus of Austin responded

Hello, It is wonderful to hear that our team provided outstanding service for you. At Lexus of Austin we appreciate your business and we look forward to working together again.

Helpful
December 27, 2021

Recently had tire issue and they were able to fit us in and also did 20k service More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 27, 2021 -

Lexus of Austin responded

We appreciate your business here at Lexus of Austin. Thank you for taking the time to share your review. Our Service Team strives to be the best.

Helpful
December 27, 2021

First class service , staff was friendly and well groomed. Initial contact was within a few minutes. Recommend to my peers. More

by Ed r
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
Report | Print
Dec 28, 2021 -

Lexus of Austin responded

We are so happy to read that you had a great experience here at Lexus of Austin. Ed, we strive to be the best for our customers. We truly appreciate and value your business.

Helpful
December 24, 2021

Very nice and pleasant experience.didn’t have a long wait and everyone was professional More

by Andre.black6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Morals
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Dec 25, 2021 -

Lexus of Austin responded

Andre, we appreciate and value your business here at Lexus of Austin. We strive to provide the best service possible in a timely matter for our customers.

Helpful
December 24, 2021

Randy was amazing like always! Love this dealership. Always treated amazing and great deals too! Thank you Randy and assistant ! Forgot her name but she was awesome too! More

by juanguille6070
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hoff
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Dec 24, 2021 -

Lexus of Austin responded

Thank you for your positive feedback! Our staff at Lexus of Austin always aims to provide amazing service and professional support to assist with any of your Lexus needs.

Helpful
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