Lexus of Arlington

Great customer service. Took vehicle to dealership for CEL. Fault code was active when I arrived. Unfortunately, the code cleared when the vehicle was moved to the servic Took vehicle to dealership for CEL. Fault code was active when I arrived. Unfortunately, the code cleared when the vehicle was moved to the service bay. They confirmed code showed in history, but they were unable to duplicate the issue. No charge for this visit! More

I rarely have a problem with my service. Everyone is very helpful & professional. When there was a problem, they went over and above to fix the issue. I always bring my new car in for servic Everyone is very helpful & professional. When there was a problem, they went over and above to fix the issue. I always bring my new car in for service there. More

The professional way I was treated was beyond perfect. From the time I drove in the building to the moment I paid my bill. Such courteous staff and the facility was clean and comfortable. Couldn’t be happ From the time I drove in the building to the moment I paid my bill. Such courteous staff and the facility was clean and comfortable. Couldn’t be happier. More

Jose is a very helpful consultant. He satisfied all of my needs. His service is perfect. He satisfied all of my needs. His service is perfect. More

Ed was attentive and helpful explaining the details. The facility made my wait comfortable.. I also enjoyed getting my car back cleaned. A big plus. The facility made my wait comfortable.. I also enjoyed getting my car back cleaned. A big plus. More

Jose Garcia has been my go to service guy ( altho Tom and the others are terrific as well) for many years. He always checks everything so thoroughly. When I drive out I know my car is in good shape and I am the others are terrific as well) for many years. He always checks everything so thoroughly. When I drive out I know my car is in good shape and I am safe. Jose is knowledgeable , kind and thorough. Always a terrific experience with Jose! More

Haresh is dependable, knowledgeable and always focuses on service! The service department is always professional and on point service! The service department is always professional and on point More

The service department provided routine maintenance plus was able to find and correct several repairs ie wheel alignment brake fluid which I was unaware of. I was impressed with the professionalism and comp was able to find and correct several repairs ie wheel alignment brake fluid which I was unaware of. I was impressed with the professionalism and competence they displayed. More

Jose Garcia was very efficient, courteous and professional. He kept me fully informed throughout the new tire process. professional. He kept me fully informed throughout the new tire process. More

Pleasant greeting at service desk. Repairs explained in full from beginning to end. Clean waiting areas. Timely completion of service. Repairs explained in full from beginning to end. Clean waiting areas. Timely completion of service. More