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Lexus of Arlington

Arlington Heights, IL

4.7
3,598 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,598 Reviews of Lexus of Arlington

December 23, 2023

Ms. Lori Devega went above and beyond helping me during today's service visit. She guided me in the right direction regarding the TPMS issue and new tires installation. Lori's interpersonal skills are g More

by rlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
December 22, 2023

This is my first Lexus and I have searched at least 8 dealership to find my RX 350 and no dealership can compare to Lexus of Arlington so far they the a vast of displays in their showroom and on their lo More

by leon_chio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Abdelrazeq
December 22, 2023

it is always great service with Jose Garcia- competent and professional and consistency delivers the best customer service always More

by lmaria3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
December 17, 2023

I would say this was by far the worst experience I ever had dealing with a car dealership when purchasing of a vehicle. More

by dahaviw884
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcin Ajdukiewicz, Igor Zigic, Jamie Brown, Al Sanchez
December 13, 2023

My salesman Frank Benson and Igor the GSM were great to work with. A+ service from these 2 gentlemen! More

by Kqader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Benson, Peter Demos, Igor Zigic, Szymon Rola, Mohammad Abdelrazeq
December 10, 2023

Upon arrival we were greeted immediately by Christopher Figler. He quickly assessed the issues we had and resolved them with the technician in quick turnaround. More

by STR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figler
December 09, 2023

Mr Brown was professional, courteous and went out of his way to make sure everything was efficient and correct. I would drive 5 hours to purchase another vehicle from him in a heartbeat. More

by Tim Palmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Brown, Victor Aguilar
December 06, 2023

Been coming here for over 20 years and always have an exceptional experience! Tom Prondzinski and Jose Garcia are always ready to help me with whatever I need. I have 3 Lexus vehicles and I don’t mind co More

by jjorzak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Josie Garcia
December 02, 2023

Very pleasant experience thanks to James Stevens and Lori Devega, Highly recommend this service deptartment! More

by trinlok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stevens, Lori Devega
December 02, 2023

This place has it all, above and beyond. The car exchange area is as big as an aircraft hanger. The loaner car was brand new. the waiting area was posh. The service was exceptional and the t More

by BrianMay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service porters, taking my car in and getting my car back, Haresh Trivedi
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