Lexus of Arlington

Hugh is helpful, knowledgeable, and--is this an oxymoron?--an honest car salesman. He follows up, gives good suggestions (I wanted to purchase a color that would have been a tough resale), and is oxymoron?--an honest car salesman. He follows up, gives good suggestions (I wanted to purchase a color that would have been a tough resale), and is a genuinely nice guy. If you are considering Lexus, go to Hugh. More

Hugh is a true sales professional. He listened to what we were looking for and found a perfect match. I have referred family and friends to him and will be purchasing our next automobile through him as well. were looking for and found a perfect match. I have referred family and friends to him and will be purchasing our next automobile through him as well. i think the main reason we like him is when we were test driving and there for service he makes me feel like i am the most important person in the building. His listening and customer service skills are the best. More

My husband and myself had a very pleasant experience at this dealership. Hugh Stinette our sales rep.. Was very polite, knowledgeable . He addressed all our questions, concerns patiently. Was not very push this dealership. Hugh Stinette our sales rep.. Was very polite, knowledgeable . He addressed all our questions, concerns patiently. Was not very pushy at all. We would definitely recommend Arlington Lexus and Hugh Stinette. More

A very nice experience in a normally unlikable process. The salesman, Hugh Stinstte, was very professional, friendly and knowledgable about the vehicles we were interested in and made us very comfortable i The salesman, Hugh Stinstte, was very professional, friendly and knowledgable about the vehicles we were interested in and made us very comfortable in making our final vehicle decision. More

Super customer attentiveness. Starting with Hugh Stinette, my sales rep and including service. Overall,a great experience. Love the service hours. Hugh stays in touch to see how things are going and Stinette, my sales rep and including service. Overall,a great experience. Love the service hours. Hugh stays in touch to see how things are going and to see if he can help with anything. He always stops to says Hello if I am in for service appointment. when More

Chuck was friendly and answered all my questions. Tim is Chuck was friendly and answered all my questions. Tim is the sevice manager and he to was friendly and answered my questions. I'am very pleased wit Chuck was friendly and answered all my questions. Tim is the sevice manager and he to was friendly and answered my questions. I'am very pleased with the dealership. I would buy another car at Arlington Lexus for sure! More

The RX350 I purchased in January 2012 is the third RX and the fourth Lexus I have purchased from ALIP. I have always felt I received attentive, fair and detailed concern from the sales and service departmen the fourth Lexus I have purchased from ALIP. I have always felt I received attentive, fair and detailed concern from the sales and service departments. I have recommended this dealership to others. More

I would recommend visiting the Arlington Lexus in I would recommend visiting the Arlington Lexus in Palatine to anyone interested in an excellent service as well as purchasing a new car engineered to I would recommend visiting the Arlington Lexus in Palatine to anyone interested in an excellent service as well as purchasing a new car engineered to perfection. We worked with Mr. Rich McLain (sales manager) and Mr. Hugh Stinnette (certified sales consultant). Thank you both for an outstanding attitude and service! We are very excited about our RX350 purchase (your cars never stop exceeding our expectations :)and we're looking forward to doing business with you in the future. Thank you! More

We worked with Chuck Wolfgarth. He has extensive knowledge of the product. We bought an Rx 350 2010. We were so pleased with the demonstration Chuck gave us explaining how everything worked. I ne knowledge of the product. We bought an Rx 350 2010. We were so pleased with the demonstration Chuck gave us explaining how everything worked. I never owned a car with all the bells and whistles this car has. This is the car I drive and am very happy to say it has been one of the best cars I have owned. We would purchase another Lexus in the furture when needed. I would also like to work with Chuck if he is available. He was very patient with us as we were making our decision. I also want to say how nice it is to have a salesman that did not put the usual pressure on you to buy. That is always the part that my husband and myself do not like. Chuck was very professional throughout the whole process. We also have had some service done at Arlington and have been also very pleased with the service. It was a pleasure working with the dealership and Chuck and would be back in the furture. More

This was my second car lease from Arlington Lexus. The entire staff is friendly and professional, especially in my dealing with Hugh Stinnette. From discussing lease options via email, to having the car I entire staff is friendly and professional, especially in my dealing with Hugh Stinnette. From discussing lease options via email, to having the car I was looking for parked right outside, the process was simple and went extremely smoothly. More