Lexus of Arlington

This is the fourth car we have purchased from Hugh and Mark in the last two years. Courtesy and professionalism throughout. Every team member goes the extra mile at Arlington Lexus. Thanks for a great L Mark in the last two years. Courtesy and professionalism throughout. Every team member goes the extra mile at Arlington Lexus. Thanks for a great Lexus Experience!!! More

I have purchased 4 Lexus vehicles from Arlington Lexus (since 2002). Two from Hugh Stinnette and two from Alex Castro. Hugh became a manager and recommended Alex. I'm very happy with the experience th (since 2002). Two from Hugh Stinnette and two from Alex Castro. Hugh became a manager and recommended Alex. I'm very happy with the experience that I had. Happy with the price, value, etc. Obviously I'm happy with Lexus as a vehicle. The fact that I seek out the same sales people is the ultimate measure of satisfaction. It's meaningless to comment on the things that you expect. The thing that really puts both Hugh and Alex, above others is that you never feel like they look at the time. Buying a car is a major purchase. Some sales people get numb to this fact day after day and are not willing to spend the time with you regardless of their being an imminent sale or not. When you walk in, even for a wash, that you are THEIR customer well after the sale. More

This was the first car I purchased by myself and the experience was exceptional. Steve and Alex both took time to explain all options and help me select a beautiful brand new car. I am very satisfied experience was exceptional. Steve and Alex both took time to explain all options and help me select a beautiful brand new car. I am very satisfied and am enjoying all the compliments I am getting on my car. I plan to b e a life-long customer of yours. More

I bought another Lexus because Chuck was extremely thorough in "selling" the features of the car. He gave detailed descriptions of the features of the car before, during and after the test drive. He thorough in "selling" the features of the car. He gave detailed descriptions of the features of the car before, during and after the test drive. He was very pleasant and patient to work with. When they removed my trailer hitch, they delivered it to my house because it was not ready when I was at the dealership. I will definitely recommend ALIP and Chuck. More

Why. I thought the prople all around were great to deal with. I loved the service, quality, and price. They backed up everything they said they would do. I purchhased 5 other Lexus cars thought the experie with. I loved the service, quality, and price. They backed up everything they said they would do. I purchhased 5 other Lexus cars thought the experience was the best. More

We drove 2.5 hours to this Lexus dealership. We found a vehicle on the website and drove to the dealership to. Looked at vehicle and traded in a vehicle. We met with Marty, who helped us with the vehic vehicle on the website and drove to the dealership to. Looked at vehicle and traded in a vehicle. We met with Marty, who helped us with the vehicles, we negotiated a deal with minimal drama. The paperwork was initiated, we received a tutorial on our vehicle and were on our way in less than3 hours. The dealership offered a fair deal and fair trade in price. We are very happy with our experience and purchase. More

This is the second Lexus I purchased working with Chuck. His level of professionalism and honesty has made both my purchasing experiences enjoyable. He has gone out of his way to make me feel confortable in His level of professionalism and honesty has made both my purchasing experiences enjoyable. He has gone out of his way to make me feel confortable in obtaining my vehicles. I needed a ride home and he actually drove the car back to my home for me. The reason I have provided this rating is because most sales personnel and dealers will not proivde this level of service. More

It was a pleasure working with Alex Castro when I purchased my certified pre-owned Lexus RX350 on May 9, 2013. I had visited the dealership the previous week to look at and test drive the RX350. Al purchased my certified pre-owned Lexus RX350 on May 9, 2013. I had visited the dealership the previous week to look at and test drive the RX350. Alex was extremely informative about the car and the process a car must go through to be a certified pre-owned vehicle. I returned May 9 with my sons to purchase the vehicle and Alex worked with us to come up with a sale price that was satisfactory to us and the dealership. I am enjoying my new car and would definitely recommend Arlington Lexus and Alex Castro to anyone who is thinking of purchasing a Lexus. More

Alex made the process as painless as possible. He made sure that everything was ready at the time of delivery, and the entire dealership kept things moving right along so that I could get on to doing othe sure that everything was ready at the time of delivery, and the entire dealership kept things moving right along so that I could get on to doing other things with my day. More

Our second purchase. First RX350. Love it! Tom Franz was great to work with, he didn't disappoint in getting us the price we wanted. Hugh Stinnette, Business Manager, also took part in closing our deal was great to work with, he didn't disappoint in getting us the price we wanted. Hugh Stinnette, Business Manager, also took part in closing our deal for the price we wanted. Both gentlemen were very professional and friendly. Stopped in a few days later and both were easily obtainable to answer a couple of questions. Looking forward to someday utilizing the new facility. More