Lexus of Arlington
Arlington Heights, IL
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3,620 Reviews of Lexus of Arlington
Purchasing our ES Ultra Luxury sedan was very pleasant both from dealing with our sales person, Alex Castro, and our finance manager, Chris Norton, who made both the sales transaction and the finance tran both from dealing with our sales person, Alex Castro, and our finance manager, Chris Norton, who made both the sales transaction and the finance transaction very positive experiences. More
We can recommend Sonia Martin for managing a smooth, low-pressure, always courteous and respectful, and surprisingly fast new Lexus sale. We had budgeted two months to locate a new car that met our need low-pressure, always courteous and respectful, and surprisingly fast new Lexus sale. We had budgeted two months to locate a new car that met our needs, but the process ended up taking one week. We appreciated the lack of "mandatory" add-ons or disorienting four-square tactics; we were always able to talk straight price, and the dealership never tried any shell-game stuff. We were very happy with the experience and the result, not to mention the Lexus itself. More
Jose Garcia was my Service Advisor. He always provides a great customer service experience! He’s very knowledgeable, keeps me updated on the progress of the maintenance visit and alwa He always provides a great customer service experience! He’s very knowledgeable, keeps me updated on the progress of the maintenance visit and always applies any applicable discounts. I always receive great service from this dealership! More
Jose Garcia, an advisor within the service department is exemplary. Great communication and follow up, clear explanations, and very knowledgeable. exemplary. Great communication and follow up, clear explanations, and very knowledgeable. More
This is my fifth vehicle I have purchased from Arlington. The team is always pleasant to deal with. If you are new to the dealership, ask for Jamie Brown. He has always been helpful and honest to work wit The team is always pleasant to deal with. If you are new to the dealership, ask for Jamie Brown. He has always been helpful and honest to work with. More