Lexus of Arlington

30000 checkup and recall 1st class from start to finish. Terry explained to me what should be completed during this visit. Requested a loaner and even given a choice of w 1st class from start to finish. Terry explained to me what should be completed during this visit. Requested a loaner and even given a choice of what I could drive! The only problem I was told was downloading new software which took longer than expected. By having a loaner this really did not cause any problems for me. Will be back at the next schedule maintenance for our 350 LX...at 40000 More

Great, efficient, and responsive team. Than you. I was helped right away. Provided a terrific loaner car for free and work was completed in a timely manner. Thx! helped right away. Provided a terrific loaner car for free and work was completed in a timely manner. Thx! More

We had a great experience at Arlington Lexus. Wonderful selection, Alex was very professional, courteous and knowledgeable. Will definitely go back there for our next car purchase, too. selection, Alex was very professional, courteous and knowledgeable. Will definitely go back there for our next car purchase, too. More

People in the service department were very friendly, polite and courteous. I would recommend having my Lexus car serviced by Arlington heights Lexus dealers service department polite and courteous. I would recommend having my Lexus car serviced by Arlington heights Lexus dealers service department More

AS EXPECTED I expected seamless on time service from a luxury car dealer. I came for our 40k service check. The work was performed on time and as expected. I expected seamless on time service from a luxury car dealer. I came for our 40k service check. The work was performed on time and as expected. More

Service is always great. Amenities are slowly declining. All massage chairs don't work, popcorn isn't being made anymore, workout equipment doesn't work anymore either. All massage chairs don't work, popcorn isn't being made anymore, workout equipment doesn't work anymore either. More

I’ve been going to this dealer for about four years. I’m still extremely happy with the service they provide . My go to adviser is mr Haresh he keeps my Lexus always ready to hit the road ! Highly recommend still extremely happy with the service they provide . My go to adviser is mr Haresh he keeps my Lexus always ready to hit the road ! Highly recommend this dealership 👍👍👍👍👍 More

I showed up on time at 2 with my 3 year old grandson. Vehicle sat there for more than an hour No one put a tag on it. I came out to ask if any one was working on it and was advised that no one.waite2 a Vehicle sat there for more than an hour No one put a tag on it. I came out to ask if any one was working on it and was advised that no one.waite2 and 1/2 hour for oil change More

last few visits service managers seemed only interested in making sales of added services maybe because car sales down I will not recommend Lexus cars anymore we went from Mercedes to lexus now during cov in making sales of added services maybe because car sales down I will not recommend Lexus cars anymore we went from Mercedes to lexus now during covid service is downhill as was mercedes before covid More

Mr. Haresh is know about Lexus maintenance services, suggest what’s coming up your service and schedule. 👍 I am happy with Arlington Lexus. Thank you Haresh suggest what’s coming up your service and schedule. 👍 I am happy with Arlington Lexus. Thank you Haresh More