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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

March 31, 2021

Amazing service! Will always come back. They are fast and efficient, good price and friendly staff. I appreciate all the amenities at the store as well. More

by RYELLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
March 31, 2021

Thank you for having Tom P on your service staff. He is professional, courteous and knowledgeable. He always handles my appointments in a timely manner and I have complete confidence in him. More

by lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
March 31, 2021

Easy check in and out. Service completed and car washed and gas tank filled. Service manager was courteous, kept me informed and offered a loaner. More

by Brian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike L.
March 30, 2021

Vehicle had to go in for a recall. Tom and service was very accommodating to my schedule! Got the car in and got the car back as scheduled no problems. I truly feel that this is a great dealership and the More

by FRANK S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
March 30, 2021

Very professional service all around. I felt we were in the hands of knowledgeable and competent staff from the moment we entered the dealership until the moment we drove away in our new Lexus. More

by DAVEGREGG76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor in finance was great, Peter Demos, Vladamir Tanev
March 28, 2021

Service was good and quick ActuallyI missed my appointment time due to traffic but then still take care of my car . Good service and good price More

by Omolaradosumu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
March 27, 2021

Came in for my 10,000 complimentary service and welcomed by Ed. He was pleasant and professional. As promised, service was done in an hour and car washed. Will definitely be back for my next scheduled servi More

by DBOLIVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Thalhammer
March 26, 2021

Outstanding service every time we go there! Minimal wait time spent in a very comfortable wait area. I recommend this location for all your vehicle’s needs. More

by AGABOZEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Libbizzi
March 26, 2021

Didn't care for their advertising approach. They had the car advertised for one price. When we arrived, the changed it to a higher $$ and blamed it on Autotrader which wasn't true nor acceptable More

by DHOSSEINI
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
March 26, 2021

Watch for them. Promise one think, but final product are totally different. Should be option for minus 10. When is a problem , manager are really angry and all employees what I deal was totaly unprofession More

by Angry customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Khoshaba, Marcin Wierzba, Kamil Wojcik
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