Lexus of Arlington

I was sold a defected Jaguar F Pace. Battery is dead. Not sure, if i am always going to experience this problem in the future. Dealership told me this car passed all inspections and is i Battery is dead. Not sure, if i am always going to experience this problem in the future. Dealership told me this car passed all inspections and is in perfect conditions. Turns out, hours after purchase i had to send the car to be repair. Instead of enjoying my new purchase i now have to wait weeks to get this issue hopefully fixed. Requested to return this Jaguar back to the dealership. Dealership will not accept a return. I dont recommend doing business with Lexus of Arlington Heights. More

The car was ready in an hour, that is what I was told. Thank you! Thank you! More

Car was taken on time, we discussed what needed to be done. Great facilities and Harish is the best! A long time Lexus car owner done. Great facilities and Harish is the best! A long time Lexus car owner More

Friendly staff. Work was completed on time and to my satisfaction. Facilities are also excellent. Work was completed on time and to my satisfaction. Facilities are also excellent. More

We live in Colorado and this dealership was happy to work with us even though we were out of state. The process was smooth and we love our new Lexus. with us even though we were out of state. The process was smooth and we love our new Lexus. More

Josie Garcia was great! very professional and personable. The car was ready when promised.Only thing that was wrong was they accidentally turned my trunk off causing me to ha very professional and personable. The car was ready when promised.Only thing that was wrong was they accidentally turned my trunk off causing me to have to go back to the dealer. More

Jamie Brown was very helpful and has addressed all my needs so far on a used Lexus Certified vehicle. Would not hesitate to use him again in the future. needs so far on a used Lexus Certified vehicle. Would not hesitate to use him again in the future. More

Always helpful and honest and a very clean shop polite thank you for the service thank you for the service More

Service was very good from time I arrived to when I left. The reception area was very good as well. The reception area was very good as well. More

Haresh is a great service advisor. He provides very clear info on the status of the car, items noted, and any areas of focus to keep the car running great. Very courteous and profess He provides very clear info on the status of the car, items noted, and any areas of focus to keep the car running great. Very courteous and professional! More