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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

January 04, 2022

I had a great experience at this dealership. I will be recommending them to my friends and family and all employees were very helpful and intuitive. More

by Pipatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jan 04, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 04, 2022

Service is bar none the best out there. Polite, attention to detail, looking for way to keep us on the road safely. More

by ZIMMERM65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Jan 04, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

January 03, 2022

Great service and very reliable place. Haresh Trivedi is very helpful. Also very good facility. More

by SHAH_HARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jan 04, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

Jan 04, 2022 -

SHAH_HARRY responded

Yes.

January 02, 2022

Professional, clean and trustworthy dealership. Customer service at it's best! We purchased our 3rd in a row Lexus and are very happy. More

by PAULTSTAV119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jan 02, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

January 02, 2022

Tom P. has always done a great job with servicing our cars. A loaner car is always available and makes it so easy to drop a car off on my way to work, More

by JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Jan 03, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad to hear that Tom and our team were able to help, and we hope to see you again!

January 01, 2022

Amazing service! The service was super good! Would definitely come back! It was very good! More

by Hai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Younglove
Report | Print
Jan 02, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 01, 2022

I am happy with the service, it was fast an courteous throughout, thanks again for it More

by jkattackal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jan 02, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

December 31, 2021

I only did the change oil and it was good until my husband found that the cap of my coolant got lost. But they sent the replacement the next day via UPS. So overall it was a good and Ed did above and More

by carmelaabdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Jan 02, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 31, 2021

Mr. Thalhamer was professional and the work was done on time and correctly. Terrific experience More

by LMSHERIDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Jan 02, 2022 -

Lexus of Arlington responded

We are very happy to hear that Edwin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 31, 2021

My service experience has bridged at least 10 vehicles over the last 15+ years & it has always been professionally handled in both the work performed & customer service I received- Great experience, highl More

by Bob K
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Brown , Haresh Trivedi, Igor Zigic, Mitch Horwitz
Report | Print
Jan 02, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

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