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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

January 16, 2022

Just stopped to get my tires checked. Service couldn’t have been more courteous and professional. Even asked if I wanted the car washed. Great staff. Thank You More

by Bpump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t remember the name of the gentleman that helped me.
Jan 18, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 15, 2022

As always, had a another great customer experience at this dealership! Lori was very helpful reviewing the service items that were to be performed and she also applied a discount to the final invoice. More

by Rivnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega, Josie Garcia
Jan 16, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 15, 2022

All went very well in first communicating with sales rep Rashard to the final sale on a vehicle we were interested in from a distance away. Upon arrival, the car was inside and warm for us to inspect. The s More

by niftyfifty2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yegor Azarov, Rashard Grant
Jan 16, 2022 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 15, 2022

As always, fast and efficient service! First experience As always, fast and efficient service! First experience with Ed Thalhammer. He also pointed out some other maintenance items I should consider in th More

by jshadow1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jan 16, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2022

Clean, family friendly place. Little long wait for the service but still not so bad. More

by ALICJA Zajkowska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jan 16, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

January 13, 2022

Haresh was very helpful in explaining what services will be done on our car. Car was ready on promised time. Job well done. More

by dewki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jan 13, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Haresh and our team here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

January 13, 2022

I’ve received great customer service every time I’ve come into the dealership and always had a positive experience. More

by RYANDOWD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz, Tony Coyoc, Josie Garcia
Jan 13, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

January 13, 2022

Jose was awesome. He made a customer for life out of me. He’s a real asset to Lexus. More

by Mazemla1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Zigic, Josie Garcia
Jan 13, 2022 -

Lexus of Arlington responded

We appreciate your business and kind words for Jose! Please don't hesitate to reach out if we can be of any further assistance.

January 13, 2022

As always, fast and efficient service! Thank you to Haresh, my usual service rep, who is always helpful, knowledgeable, friendly and kind. More

by ampostol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jan 13, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Haresh and our team, and we look forward to working with you again.

January 12, 2022

Service was quick. Jose was very accommodating. Some employees, however, were walking around without a mask or pulled down under their chin in public areas. More

by MZMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Jan 12, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team regarding the masks and we look forward to working with you again.

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