Lexus of Arlington

The Sales person Alex Castro was great and he never lied to me when I questioned the cost of the paint protector and glass protection options I did not request and which together cost an additional $3000. Y to me when I questioned the cost of the paint protector and glass protection options I did not request and which together cost an additional $3000. Yes I did get $750 off but these options are clearly not worth the money. Now after dealing with the salesperson I had to meet with the Ginance person. This was the most unpleasant part of the process. After having to pay $2250 in options I didn’t request I had to deal with the Finance person’s high pressure tactics to get me to pay another $2850 for expanded warranty coverage. I did not like this and almost called off the deal because of the Finance person. If he tried one more time to get me to pay more money I was going to leave the showroom. You need to stop that pressure on the customer. In my case Highland Park Lexus is closer to my home and I could have easily gone there for my car. More

Haresh was awesome (as always). He's on top of things and kept me informed along the way. He's on top of things and kept me informed along the way. More

Had a great Experience at Arlington Lexus . . Haresh in service was awesome !! He took care of programming my key while I waited . . Parts department also was amazing making sure my parts were . Haresh in service was awesome !! He took care of programming my key while I waited . . Parts department also was amazing making sure my parts were available when I arrived . Pricing was very fair. Highly recommend Arlington Lexus More

Awesome service very helpful. Explained everything that they where going to do also very clean Explained everything that they where going to do also very clean More

Good service. Informative. Easy to talk to. I was kept updated with progression and what Need to be done next visit. Informative. Easy to talk to. I was kept updated with progression and what Need to be done next visit. More

Wonderful service today. Car was ready earlier than we expected and Ed kept us informed as the service was being completed. This is a great dealership! Car was ready earlier than we expected and Ed kept us informed as the service was being completed. This is a great dealership! More

Highly recommend. Educated service consultant. Explain details every visit. Go see Haresh trivedi at lexus ok Educated service consultant. Explain details every visit. Go see Haresh trivedi at lexus ok More

Great service. Kind receptionist, Nice and clean waiting area. Very.fast. l recommend this service center. Kind receptionist, Nice and clean waiting area. Very.fast. l recommend this service center. More

It was my first visit to this dealership and it did not disappoint. Thank you for continued happiness with owning a Lexus. disappoint. Thank you for continued happiness with owning a Lexus. More

Excellent service. Finished on time. Easy scheduling an appointment. They are proactive in recommending fixes before they become problems. Highly recommended. appointment. They are proactive in recommending fixes before they become problems. Highly recommended. More