Lexus of Arlington
Arlington Heights, IL
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3,621 Reviews of Lexus of Arlington
My service representative, Jose, was professional and efficient. He reviewed the service record of my RX350 with me and listened to my upcoming travel plans and desire to ensure that my vehicle was thoro efficient. He reviewed the service record of my RX350 with me and listened to my upcoming travel plans and desire to ensure that my vehicle was thoroughly checked out and ready for my trip. I was satisfied with the amount of time my appointment required and the cost. More
My service advisor Haresh Trivedi is helpful and reviewed service record and had ordered multipoint inspection and found 4 New tyres are needed and coolant and trnsmission fluids are to be changed which I f service record and had ordered multipoint inspection and found 4 New tyres are needed and coolant and trnsmission fluids are to be changed which I followed his advice.Also given a guidance for my Lexus GX470. More
This review process is not right. This is the third time I have filled out this review. So I had as usual a great experience because of Hareesh He is the reason we go to this dealers This is the third time I have filled out this review. So I had as usual a great experience because of Hareesh He is the reason we go to this dealership. Because of him we bought two new cars in Oct and Dec 2022. He should get a raise . More
Mr. Abdelrazeq is the most considerate and helpful salesman I have encountered. He is thoroughly knowledgeable about his product and was responsive to all of our requests and needs. He made buying a salesman I have encountered. He is thoroughly knowledgeable about his product and was responsive to all of our requests and needs. He made buying a car the fun experience it should be and he is a credit to Lexus of Arlington. More
Excellent service. Lori is great!! I have a very nice car and I’m trying to keep it in tip top shape!! Lori is great!! I have a very nice car and I’m trying to keep it in tip top shape!! More
This was my first time at Arlington Lexus,to service my new Lexus. I really appreciate for help from Mr Ed Thalhammer as a service advisor. Thank you new Lexus. I really appreciate for help from Mr Ed Thalhammer as a service advisor. Thank you More
Lori is an exceptional service rep. She went above and beyond to tell me the vehicle history. I recently purchased a used vehicle. She prevented unnecessary repairs on my car and I will She went above and beyond to tell me the vehicle history. I recently purchased a used vehicle. She prevented unnecessary repairs on my car and I will continue to go to her for all my repair needs/oil changes. More
Lori Devega is a great person to work with. Lori is approchable, easy to talk to and very understanding. Great customer serivice, Lori made sure I drove a loaner car until my car's issue was fi Lori is approchable, easy to talk to and very understanding. Great customer serivice, Lori made sure I drove a loaner car until my car's issue was fixed. Lori kept in touch with frequent updates. More