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Lexus of Arlington

Arlington Heights, IL

4.7
3,621 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,621 Reviews of Lexus of Arlington

October 27, 2023

My service representative, Jose, was professional and efficient. He reviewed the service record of my RX350 with me and listened to my upcoming travel plans and desire to ensure that my vehicle was thoro More

by gaseyfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
October 27, 2023

My service advisor Haresh Trivedi is helpful and reviewed service record and had ordered multipoint inspection and found 4 New tyres are needed and coolant and trnsmission fluids are to be changed which I f More

by dkj1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
October 26, 2023

This review process is not right. This is the third time I have filled out this review. So I had as usual a great experience because of Hareesh He is the reason we go to this dealers More

by PAMHARRIS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
October 23, 2023

Excellent maintenance service and customer service as well. My car was serviced and checked out in a timely manner. More

by cezupko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
October 21, 2023

Mr. Abdelrazeq is the most considerate and helpful salesman I have encountered. He is thoroughly knowledgeable about his product and was responsive to all of our requests and needs. He made buying a More

by Redman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Mohammad Abdelrazeq
October 18, 2023

Excellent service. Lori is great!! I have a very nice car and I’m trying to keep it in tip top shape!! More

by amlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Tony Coyoc, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Chris Figler, Eddie Garcia
October 17, 2023

This was my first time at Arlington Lexus,to service my new Lexus. I really appreciate for help from Mr Ed Thalhammer as a service advisor. Thank you More

by tess0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
October 14, 2023

Lori is an exceptional service rep. She went above and beyond to tell me the vehicle history. I recently purchased a used vehicle. She prevented unnecessary repairs on my car and I will More

by M Hafezi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
October 11, 2023

Lori Devega is a great person to work with. Lori is approchable, easy to talk to and very understanding. Great customer serivice, Lori made sure I drove a loaner car until my car's issue was fi More

by jsalinas292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
October 08, 2023

Efficiency par excellence from the time of checking in for service until picking up the car. More

by Lexus owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figler
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