Lexus of Akron-Canton

Had some issues with new car but they have resolved our issues to the best of their ability. issues to the best of their ability. More

Great Great! ! Tammy was the best. No high pressure sales, answered all our questions. Not your typical car sales person. Was with us the whole way through the new ! Tammy was the best. No high pressure sales, answered all our questions. Not your typical car sales person. Was with us the whole way through the new car lease process. Second Lexus purchased through her. Just an overall great person. Can’t say enough More

Very friendly dealership. Arshiq Khan did a wonderful job of making us feel welcome. Mike and Peter jumped right in when Arshiq was on vacation. We always felt like our time w Arshiq Khan did a wonderful job of making us feel welcome. Mike and Peter jumped right in when Arshiq was on vacation. We always felt like our time was valuable also. More

Wonderful dealership and employees. Very accommodating. They made us feel very special and spent all the time necessary to answer all of our questions Very accommodating. They made us feel very special and spent all the time necessary to answer all of our questions More

I was hesitant about purchasing a vehicle out of state, but Mark alleviated all of my concerns. He negotiated a fair price, put it on the lift with a technician, and walked through the entire vehicle with but Mark alleviated all of my concerns. He negotiated a fair price, put it on the lift with a technician, and walked through the entire vehicle with me. I booked my flight, and he specifically requested my flight number and picked me up from the airport (after arriving an hour early) with snacks and waters. Not only is he a pleasure to speak with, he created the best purchase (not only auto) I have ever experienced. We purchased a used vehicle, and he quite literally rolled out the red carpet by unveiling the freshly detailed car (that was in MUCH better condition that I was even expecting!) from under a red cloth. I felt like a celebrity. I’ve never experienced anything like this. We purchased one of their cheaper used vehicles, and we were treated the same as if we purchased a brand new $100k Lexus. This is the nicest vehicle we have ever purchased, and we were provided an experience that made us feel truly special. I didn’t think customer service like this existed. Mark is 100% transparent and even pulled up old maintenance records that he could get his hands on. He followed up with me afterwards and is a genuinely amazing person. Everyone I met at the dealership is incredible. I wish we lived closer as I want to give them our business. If you need a car, come to this dealership. Mark absolutely blew me away. It doesn’t get better than this. More

Great experience purchasing my car at Lexus in Akron. Mike Gentile was wonderful! THANK YOU SO MUCH. Mike Gentile was wonderful! THANK YOU SO MUCH. More

I have been a long time customer of the Metro Lexus dealership. The experience I had with Ms Turpin was excellent, she did not pressure me with buying a non-Lexus vehicle dealership. The experience I had with Ms Turpin was excellent, she did not pressure me with buying a non-Lexus vehicle More

Mike was very nice/knowledgeable and always available while we worked through my car trade and purchase. while we worked through my car trade and purchase. More

I purchased my 1st Lexus from Shelley and had such a great experience. I especially loved the celebration when they uncovered my new car great experience. I especially loved the celebration when they uncovered my new car More

Nikolas was very courteous and informative. He addressed the concerns I had with my 2019 RX350 braking system and the options that were available. I was given an estimate if I decided to bring He addressed the concerns I had with my 2019 RX350 braking system and the options that were available. I was given an estimate if I decided to bring my vehicle back for repair work. No doubt in my mind. I will. More