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Lexus of Akron-Canton

Akron, OH

4.9
1,627 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
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1000 Interstate Parkway

Akron, OH

44312

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Showing 1,627 reviews

May 31, 2024

First time Lexus buyer. We were made to feel like long time friends. The entire Lexus team was very warm and friendly. More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shab Tadayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I have owned a Lexus for the past 14 years, and have always used Lexus for service. Today that changed. After scheduling a multi-day drop off with a loaner, the dealership let me drive into the facilit More

by John
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lexus of Akron-Canton responded

John, I'm sorry to hear about the inconvenience with the loaner car. We strive for seamless service experiences and it's clear we fell short this time. I'd like to discuss this further and find a way to make it right for you. Please reach out when you can. Thank you, Jon Morris - Service Manager - 330-645-4800

May 24, 2024

I actually bought the car from Abed in your Brookpark dealership. He was excellent! Very informative, engaging & professional. More

by Bonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A bought at Brookpark facility
May 26, 2024 -

Lexus of Akron-Canton responded

Bonnie, we're delighted to hear about your positive experience with Abed at our Brookpark dealership. Thanks for sharing!

May 16, 2024

Kristen was a dream to work with! She quickly helped me find the car that I was looking for and got it ordered. Very low pressure which I appreciated as someone who has never bought a More

by mrocco5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristen Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lexus of Akron-Canton responded

We're delighted to know that Kristen and our team at Lexus of Akron-Canton were able to assist you in finding the perfect car. We appreciate your kind words and look forward to helping with any future vehicle needs!

May 15, 2024

Tammy and the dealers at Lexus were so wonderful and helpful. Made our first time dealing with Lexus a top notch experience! Highly recommend everyone and everything at Lexus of Akron! More

by fiejm3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Spargrove
May 15, 2024 -

Lexus of Akron-Canton responded

We're delighted to know that you had a top-notch experience with Tammy and our team at Lexus of Akron-Canton. We appreciate your recommendation, thank you for choosing us!

May 14, 2024

I purchased my 2nd NX from Shelley Turpin and the experience is always wonderful. Always treated like family from sales to service department More

by Alexpelley
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Ostrowske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Lexus of Akron-Canton responded

Alex, it's great to know that Shelley and the team at Lexus of Akron-Canton made you feel like family. We're glad your second Lexus NX purchase was a wonderful experience!

May 13, 2024

My experience with Lexus of akron/Canton was wonderful. Everyone is so nice and friendly. I highly recommend purchasing from here. This is my 2nd time buying from this dealer. Just and awesome experience More

by Pam Schmitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shab Tadayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Ostrowske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Lexus of Akron-Canton responded

Pam, we're delighted to know you had a wonderful experience with us at Lexus of Akron-Canton. Thank you for your continued support and recommendations! Enjoy your new ride!

May 11, 2024

I recently purchased a Certified Pre Owned vehicle from Kristen and had a great experience. She was very easy to work with, not pushy at all, and I would feel comfortable recommending her. I have purchased More

by yohmanr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Ostrowske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lexus of Akron-Canton responded

We're glad to know that you had a great experience with Kristen and Ronnie at Lexus of Akron-Canton. Our team is always here to make your car buying process as easy and convenient as possible! Thanks for choosing us again, we appreciate the recommendation!

May 10, 2024

Shelley was extremely nice and knowledgeable, and it was a very good experience. Definitely recommend. More

by Fred
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lexus of Akron-Canton responded

Fred, it's great to know that Shelley provided you with a top-notch experience at Lexus of Akron-Canton. We appreciate your recommendation!

May 09, 2024

Great experience friendly staff ,definitely recommended ask for Connie best person i have ever dealt with. 👍 More

by blu6242016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrial Ariyajasingam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Lexus of Akron-Canton responded

We're delighted to know you had a great experience with our team at Lexus of Akron-Canton, especially Connie! Thanks for the recommendation and your kind words. Safe travels in your new car!

May 09, 2024 -

blu6242016 responded

Blu6242016@gmail.com

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