Brent Heim
Brent Heim at Lexus of Akron-Canton

Brent Heim

Sales Consultant

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

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5.0
22 Reviews

My name is Brent Heim with Lexus of Akron-Canton. I am new to the Lexus brand as of January 2025 but not new to the auto industry. I've worked as a sales consultant and finance manager in the auto industry since 2018 with several different brands. Prior to that I was in retail banking for 15 years in several different sales and management positions. My wish for you is to experience a seamless luxurious journey from purchase to service here at Lexus of Akron-Canton. I invite you to visit our showroom for a private, no-pressure consultation and test drive. I will provide you with the transparency and in-depth knowledge that you expect from the Lexus brand.

Dealership Experience

1 yr, 6 mos

Industry Experience

8 yrs, 4 mos

Specialties & Trainings

15 years in retail banking

5.0

22 Reviews

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22 Reviews of Brent Heim

June 13, 2026

Dealership Rating
Employee Rating

Brent with Lexus of Akron was truly, I’d say, a luxury experience. Everything from the deal to the paperwork was seamless and effortless. The quality and the communication was spot on. I would recommend a More

by calebboik747
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Evans

June 13, 2026

Dealership Rating
Employee Rating

I recently purchased a vehicle at this dealership and I cannot overstate how easy and smooth the process was. From my initial inquiry about a vehicle, to driving it off the lot the next day was seamless. B More

by KPFalvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham

May 28, 2026

Dealership Rating
Employee Rating

Brent and the group that assisted me with my purchase were very helpful. They followed up and followed through. Thank you More

by Hbb
Recommend Dealer
Yes

Other Employees Tagged: Drew Spargrove

May 30, 2026

Lexus of Akron-Canton responded

Hi, we really appreciate your positive review! We hope you have a great day!

May 25, 2026

Dealership Rating
Employee Rating

Brent was sooo helpful with explaining all the features on my vehicle. I was not aware of a lot of them and he invited me back for more instructions if I felt I needed them, which I will. More

by Deanie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Lexus of Akron-Canton responded

Hello Deanie, thank you for your kind words! We're thrilled that Brent was able to help you discover all the amazing features of your vehicle. Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2026

Dealership Rating
Employee Rating

Good customer service! The team was friendly, helpful. Brent Heim made the whole process stress-free. I am grateful for Gabe Ariyam's dedication and help in securing the ma More

by tharidu.bc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabrial Ariyajasingam

May 28, 2026

Lexus of Akron-Canton responded

Hello, thank you for taking the time to leave us a review! We are so happy to hear that you had a positive experience with our team and that Brent and Gabe went above and beyond to make your experience stress-free. Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2026

Dealership Rating
Employee Rating

Brent is the ultimate professional! He was fast to respond to my inquiry and very informative of the cars status. It was a newer used car to the lot and needed to go through the servi More

by alftorro725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Evans

May 16, 2026

Lexus of Akron-Canton responded

Hi, thank you for the fantastic review! We're thrilled that you had such a positive experience with Brent and our team. Providing excellent customer service is our top priority, and we strive to make the car buying process as smooth and efficient as possible. We hope you enjoy your new car and look forward to working with you again in the future.

April 25, 2026

Dealership Rating
Employee Rating

Most pleasant experience I've had at a dealership. Everyone I had the opportunity of speaking with was so nice and very helpful making the process so easy. More

by Laslosommer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2026

Lexus of Akron-Canton responded

Hi, thank you for this wonderful feedback! We strive to provide the best experience possible for our customers, and we are thrilled to hear that our team made your visit to our dealership so enjoyable. Thank you for choosing us, and we look forward to seeing you again!

April 24, 2026

Dealership Rating
Employee Rating

All were extremely friendly and professional from the moment we walked in! Carefully listening to our needs and going over and above to help us find the perfect car! Brent was terrific! He was so patient More

by Karen Nelson
Recommend Dealer
Yes
Apr 27, 2026

Lexus of Akron-Canton responded

Hi Karen, thank you for your kind words! We are thrilled to hear that you had a great experience with Brent. Providing exceptional customer service is our top priority.

April 20, 2026

Dealership Rating
Employee Rating

Brent was very professional and efficient. He knew we were driving 4 hours to potentially purchase the vehicle and sent very good videos and information to make sure we had everything we neede More

by brianhudson
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Evans

Apr 25, 2026

Lexus of Akron-Canton responded

Hi, thank you for your kind words! We strive to provide top-notch service and are thrilled that Brent was able to help you make an informed decision. Safe travels on your journey and we hope to see you again in the future!

April 20, 2026

Dealership Rating
Employee Rating

Brent and Greg were great to work with and were transparent the entire time. I mentioned previous experiences and my hesitations especially driving 5 hours. The numbers they told me over the phone More

by Ccoliva9413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg

Apr 24, 2026

Lexus of Akron-Canton responded

Hi, thank you so much for your kind words. We strive to be transparent and provide excellent customer service. We're happy to hear that you had a positive experience with us and we look forward to serving you again in the future. Thank you for recommending us!

1

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