Lexus of Akron-Canton

A dealership is all about its people. And with folks like Jennifer Royce and Ruth Ham, you got a winner in Akron. This was a completely remote purchase, I had never done one, and it was a And with folks like Jennifer Royce and Ruth Ham, you got a winner in Akron. This was a completely remote purchase, I had never done one, and it was a major purchase and a major decision. What made it easier is the immediate response and friendly nature of Joyce. She got back to me quickly, no matter how ridiculous my questions were. She provided me all the details, specs, price information, and other things I needed courteously and thoroughly. I would never have made this purchase with Akron Lexus (which is an hour and a half from where we live in Pittsburgh) if Joyce didn’t make me feel like I was in trusting hands. Then, when the time came to dot the i’s and spend the bucks, Ruth was also prompt and courteous and walked my wife through some complicated financial stuff such as wiring the money and taking care of all the taxes. I hope this review gets to the right people, the other survey I filled out was not as accurate. Did it too early in the morning! Thank you, I would do business with Akron Lexus again. More

Excellent courteous salesman Mike Gentile. Lexus staff very knowledgeable and helpful. Highly recommend this dealership. Lexus staff very knowledgeable and helpful. Highly recommend this dealership. More

After 14 Hondas and an Acura, I decided to look around for my next vehicle. I walked into Lexus without much of an idea of what I wanted. Jennifer was patient in helping me explore. I didn't expect to b for my next vehicle. I walked into Lexus without much of an idea of what I wanted. Jennifer was patient in helping me explore. I didn't expect to buy a car that day, but I did. My Lexus experience thus far is nothing short of fantastic. More

Josh Jancha, Nik Rair and the entire service team always do a terrific job servicing my Lexus RX450h. Kudos to the whole team at Lexus of Akron-Canton. Would not go ANYWHERE else to service my Lexus. Was a do a terrific job servicing my Lexus RX450h. Kudos to the whole team at Lexus of Akron-Canton. Would not go ANYWHERE else to service my Lexus. Was a busy Saturday and came in without an appointment. Even so, my vehicle was serviced quickly and efficiently. Pro tip: Try the coffee, its is WAY better than Starbucks. Cheers! More

Shelley was professional, helpful, and great to work with and Janelle did a fantastic job explaining all the financial paperwork. and Janelle did a fantastic job explaining all the financial paperwork. More

we will purchase again in the future. helpful, knowledgable and friendly throughout the sale of our car helpful, knowledgable and friendly throughout the sale of our car More

From the moment we walked into the door to the moment we drove away we treated with respect. Our sales person, Connie was extremely friendly, knowledgeable and caring. She took her time helping us through t drove away we treated with respect. Our sales person, Connie was extremely friendly, knowledgeable and caring. She took her time helping us through the entire process. This was the most enjoyable experience we’ve ever had purchasing a car. Thank you! More

We found the team very customer focused. Jennifer kept us informed of models coming in and when we were ready to purchase had a vehicle ready for us to buy. Jennifer kept us informed of models coming in and when we were ready to purchase had a vehicle ready for us to buy. More

Kari was very helpful, and made the whole process pleasant. We really love our Lexus, and Kari has become a true friend of our family. We will recommend Kari to our friends, and anyone else who is in pleasant. We really love our Lexus, and Kari has become a true friend of our family. We will recommend Kari to our friends, and anyone else who is interested in Lexus. More

Awesome car. Friendly sales rep & dealer personnel. I would recommend Lexus of Akron-Canton. Good job. Friendly sales rep & dealer personnel. I would recommend Lexus of Akron-Canton. Good job. More