Lexus of Akron-Canton

I appreciate the fact that Mike gets back to us in a timely manner with a phone call or a text message to answer a question. We felt No pressure to purchase a vehicle and were encouraged to drive diff timely manner with a phone call or a text message to answer a question. We felt No pressure to purchase a vehicle and were encouraged to drive different models and styles to make sure we knew the variety we wanted. More

Michael was very patient with us and even allowed us to drive multiple vehicles to make sure we like the hybrid compared to a traditional gas engine. He also did the delivery with us because the other per drive multiple vehicles to make sure we like the hybrid compared to a traditional gas engine. He also did the delivery with us because the other person who was supposed to was not available. More

This was the best car buying experience that I’ve ever had hands-down. The staff was knowledgeable as well as personable. They took the time to go over every feature of the car with us and we’re in no way had hands-down. The staff was knowledgeable as well as personable. They took the time to go over every feature of the car with us and we’re in no way rushed about it. I can’t recommend Lexus of Akron, Canton enough. They were terrific. More

We can’t say enough about Kari. She treats her customers like family and her experience and knowledge about all the Lexus cars puts her at the top! We have worked with this dealers She treats her customers like family and her experience and knowledge about all the Lexus cars puts her at the top! We have worked with this dealership for 16 years and her professionalism is a 10. More

Connie and everyone at the dealership was so helpful and professional, they really went above and beyond to help up find the perfect vehicle. professional, they really went above and beyond to help up find the perfect vehicle. More

I cannot thank the people, the ambiance, the building, the service enough at the Akron Lexus dealership. Wonderful place to be. Tammy, thank you for a good communication over some time keeping me k firm the service enough at the Akron Lexus dealership. Wonderful place to be. Tammy, thank you for a good communication over some time keeping me k firmed and choosing a car that fits my personality and budget. You are a professional and knowledgeable to the core. Thank you. More

From the time I walked in and until I left, everyone with whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. Shelley Turpin, a sales representative immediately walked towards me and introduced herself. She listened attentively and ask me clarifying questions which was very helpful. I explained that I wanted to sit in a Lexus is 350.tp see if I could see over the hood as well as get in and out of it comfortably. I'm short and also have had back surgery so I frequently have difficulty getting in and out of my friends' cars, No is 350s were available, but a 2025 was being delivered the next week so Shelley would call me when a car was available to drive. However Lexus 2022 was available for me to drive which I actually preferred. Shelley made an appointment for me to drive the car and the rest is history. I bought it that day! Shelley didn't high pressure me into purchasing the car .She answered my questions and provided me with additional information about how cars are pre certified through Lexus which is quite impressive. It was obvious to me she wanted me to be an informed buyer so I would have my needs met and be satisfied with my purchase. Shelley actually cared about me I was more than a sale! I will definitely recommend to my family and friends who are interested in buying a car to consider purchasing a Lexus and to seek out Shelley to help them explore their needs and find the car that will best serve them. On November 20, 2024 when I was surprised by the dramatic presentation of my "new" car. This will be something that I will always treasure. Thank you to Lexus and all the employees who make the purchase of a Lexus a memorable, positive and way over and above my expectations!! More

Zerryck was excellent from start to finish in his communication & followup. I left Lexus after I owned 3 before & never had problems with any of the cars. I did switch to Audi but quickly found out t communication & followup. I left Lexus after I owned 3 before & never had problems with any of the cars. I did switch to Audi but quickly found out the car did not hold up w/ multiple issues & much frustration dealing w/ the local Cascade dealer. So I finally came back to Lexus. More

Connie made my first car buying experience an absolute breeze. I am so thankful for Connie and the team at Lexus Akron/Canton for all of their help. I will definitely be going back and repurchasing when t breeze. I am so thankful for Connie and the team at Lexus Akron/Canton for all of their help. I will definitely be going back and repurchasing when the time comes. More

Went above and beyond to make sure I was satisfied. Never gave me a hard time about anything. Never gave me a hard time about anything. More