Lexus of Akron-Canton

Great experience purchasing my 2025 NX350h. Worked w/ Kari who was very patient and informative. Worked w/ Kari who was very patient and informative. More

Kristen did a great job giving us lots of options to choose from that met our specifications and helping us get the exact right car for us! She was prompt and responsive in her communication, always wan choose from that met our specifications and helping us get the exact right car for us! She was prompt and responsive in her communication, always wanting to make sure we had the best experience possible. We did not feel that way about Ruth in finance. She was rather rough to work with - sarcastic and at one point mocking us for choosing to use a local detailer to do the ceramic coating for us (“oh yeah, every guy has a guy of their own”). I did not appreciate the negative commentary, nor the foray into politics. I understand that people are trying to sell a product, but the way she went about it made us feel very uncomfortable and we couldn’t get out of the finance office fast enough. More

This dealership went above and beyond from the shopping experience to the closing date. They had a new GX550 built custom for me and shipped from Japan. The arrival was a spectacle in a good way and one I’ experience to the closing date. They had a new GX550 built custom for me and shipped from Japan. The arrival was a spectacle in a good way and one I’ll never forget. More

Kristen was thorough, and worked with me to assure I got the car I wanted. the car I wanted. More

Great experience today with the delivery of our new GX. The team was great and have us a thorough tutorial on how the new vehicle works. The team was great and have us a thorough tutorial on how the new vehicle works. More

The exprrience was excellent, smooth. My sales person Kristen was very helpful and answered for 2 days at my texts and even helped me to do finances , and receive better rate The whole t My sales person Kristen was very helpful and answered for 2 days at my texts and even helped me to do finances , and receive better rate The whole team was knowledgable, very helpful and welcoming. The technician updated everything and explain all the features of my car very patiently. He was a very nice person. The experience with financial advisor, ms. Ruth Ham was fabulous. She was very professional and explain to me the important aspects of my financial Agreement including free benefits from lexus. I was very happy to make decision to purchase lexus from this location. This place is very professional and customer oriented . I recommend strongly to make the finances here and choose the car. Thank you all for a wonderful experience!! More

Tammy was great and super helpful! She was knowledgeable and very friendly. She greeted us with a smile and left a great impression! I will always reccomend her! She was knowledgeable and very friendly. She greeted us with a smile and left a great impression! I will always reccomend her! More

We had a fantastic buying experience. Yoko was awesome to work with. She knew her product and answered all our concerns about purchasing an all electric vehicle. Yoko was awesome to work with. She knew her product and answered all our concerns about purchasing an all electric vehicle. More

Dealing with Earl was the easiest and best experience in buying a car. His ability to deal quickly and effectively really impressed me. He communicated very well and kept me informed throughout the whole pr buying a car. His ability to deal quickly and effectively really impressed me. He communicated very well and kept me informed throughout the whole process. I would recommend both Earl and the whole Akron Canton dealership to everyone. More

My experience buying my Lexus was awesome. Kristen Barrett was very knowledgeable and patient with me, considering I wanted to test drive so many cars before buying my ES300H, she accommodate Kristen Barrett was very knowledgeable and patient with me, considering I wanted to test drive so many cars before buying my ES300H, she accommodated every request. I would highly recommend Kristen when you’re looking for your next vehicle…you will doubt feel like a valued customer while working with her. And Lexus of Akron-Canton does a phenomenal job of walking with you through the technical set up of your vehicle. Thank you Kristen for your professionalism, patience, and care! More