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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.8
1,160 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,160 reviews

December 16, 2024

Lexus of Stevens Creek always has great people to work with and very accommodating to my needs More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kunal Pabla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Lexus Stevens Creek responded

We're humbled to serve you and your auto care needs. Happy Holidays and hurry back - Team Lexus of Stevens Creek

December 14, 2024

I recently had a major tune-up performed on my Lexus, and I couldn't be happier with the service I received from Hong Ly. She was incredibly knowledgeable, professional, and took the time to explain everythi More

by HarryNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that Hong Ly provided you with exceptional service during your recent tune-up. It’s wonderful to know that she was able to explain everything clearly and complete the work efficiently, getting your Lexus running like new again. We truly appreciate your recommendation and will be sure to pass along your praise to Hong. Thank you for choosing us, and we look forward to assisting you in the future! Lexus of Stevens Creek Svc Dept.

December 13, 2024

Michael Nagy always do such excellent customer service and his team who work on my car. He explained everything and do beyond my expectations. Thank you Michael for your help and service. He gave me good More

by Mindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Lexus Stevens Creek responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Michael Nagy and his team exceeded your expectations with their exceptional customer service. It’s great to know that Michael took the time to explain everything thoroughly and provided a generous discount on your repair. We truly appreciate your trust in us, and we’re grateful for the opportunity to assist you. Thank you again for your kind words, and we look forward to serving you in the future! Lexus of Stevens Creek

December 11, 2024

Always professional and friendly service! Samson has helped me in the past and he passed along the request I made to the techhician. More

by Elmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Lexus Stevens Creek responded

Thank you for taking the time to share your experience on DealerRater. We truly appreciate your kind words about our consistently professional and friendly service. It's great to hear that Samson was able to assist you again and ensured your request was passed along to the technician. We look forward to continuing to serve you in the future! Lexus of Stevens Creek

December 11, 2024

Great service and care is provided by Mr. Maggie and staff. No complaints at all More

by brooks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dottie Barbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Lexus Stevens Creek responded

Thank you for your posting on DealerRater and Happy Holidays

December 11, 2024

Eric Yang is the person who helped me on 300Martin ave. santa clara, he is super good More

by christinaqu_acp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Lexus Stevens Creek responded

We're delighted to hear that Eric provided you with excellent service. It's wonderful to know that you had a positive experience. Happy Holidays and please hurry back - Team Lexus of Stevens Creek Svc Dept.

December 11, 2024

Bill was so helpful. We got the car that we wanted and it was a smooth transaction. Thank you, Bill! More

by Nhi.msa2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Billamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Lexus Stevens Creek responded

Thank you so much for your DealerRater posting and congratulations on your new purchase! We're thrilled to hear that Bill was so helpful and that you got the car you wanted. It's wonderful to know that the transaction was smooth for you. Lexus of Stevens Creek

December 08, 2024

Mike Babcock in the Service Dept provided exceptional service for my first visit with our new Lexus SUV vehicle. He provided me with a written report on the service work. Mike also provided a second key More

by cherrier99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Babcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Lexus Stevens Creek responded

Thank you so much for sharing your experience, Gary! We're thrilled to hear that Mike Babcock provided you with exceptional service during your first visit with your new Lexus SUV. It's great to know that he went above and beyond by providing the second key, delivering a detailed service report, and giving your car a thorough wash and vacuum. We’re so glad you’re happy with the care you received, and we look forward to serving you again for all your future service needs! Happy Holidays - Team LSC

December 08, 2024

Fast service and very thorough covering all the details with the service provided. A really good job More

by cl95051
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Lexus Stevens Creek responded

Thank you for your positive feedback! We're glad to hear that you experienced fast and thorough service, with all the details covered. Our team strives to provide excellent care, and we're happy to know you’re satisfied with the job done. If you ever need anything else, we’re here to help! Team Lexus of Stevens Creek

December 07, 2024

Michael is the best Lexus has. He made me special. Took care of my care and very at follow up. More

by Mulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Lexus Stevens Creek responded

Thank you for your wonderful feedback! We're so glad to hear that Michael took such great care of you and your vehicle. His dedication to providing excellent service and follow-up truly makes a difference, and we're lucky to have him on our team. Happy Holidays - Team Lexus of Stevens Creek

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