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Lexus Stevens Creek

San Jose, CA

4.9
1,233 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,233 reviews

March 22, 2025

Herman Samaniego provided great sales service in selling this car to us. He answered every question we had. We were totally satisfied with his answers. His service was 5 Star, Excellent. More

by hasmukhshah826
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herman Samaniego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus Stevens Creek responded

We’re thrilled to hear that Herman Samaniego provided excellent sales service and answered all your questions to your satisfaction. Your kind words and 5-star rating mean a lot to us! Lexus of Stevens Creek

March 21, 2025

Very smooth and not pushy at all. Was a delight working with Lexus Stevens' Creek and I would recommend them to friends and family More

by gvnahome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chau Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Lexus Stevens Creek responded

We appreciate your feedback and are glad to hear that your experience with Lexus Stevens Creek was smooth and enjoyable. It’s great to know you would recommend us to friends and family. We’re always here to help whenever you need. Enjoy what you drive Team Lexus of Stevens Creek

March 21, 2025

Hong Ly very professional adviser. Excellent follow up. Technicians at dealership very competent . The work is completed right the first time More

by ruben.fong
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Lexus Stevens Creek responded

We truly appreciate your kind words and for taking the time to share your experience on DealerRater. It’s wonderful to hear that Hong Ly provided professional service with excellent follow-up and that our technicians delivered quality work the first time. Have a great weekend and hurry back - Team Lexus of Stevens Creek

March 19, 2025

Thoughtful, inclusive, accommodating. Kept me informed from ordering to arrival. So much improved from treatment I received 20 years ago, (in fact it’s like not the same company). Excel More

by Reen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yesenia Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience! We strive to provide thoughtful, inclusive, and accommodating service, and we're delighted to hear that you felt well-informed and supported throughout the process. It means a lot to know that our improvements over the years have made a real difference. We’re especially grateful for your recognition of Yesenia—she truly is an asset to our team, and we’ll be sure to share your kind words with her. Lexus of Stevens Creek

March 16, 2025

Great service experience ! Good communication and ride support. Clean and modern facility. Maintenance report appreciated. More

by Delopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lexus Stevens Creek responded

Thank you for the fantastic feedback! We’re so glad to hear you had a great service experience. Communication and convenience are important to us, and we’re happy that our team was able to provide that. We’re also glad you appreciated the maintenance report. We hope to see you again soon! Team LSC Svc Center

March 15, 2025

Our service coordinator was very knowledgeable sharing information about our old but beloved Lexus She deserves a raise! More

by angelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words! We're so glad to hear that Jaimie provided you with knowledgeable and helpful service. Taking care of a beloved Lexus is no small task, and it’s great to know she made the experience a positive one. We’ll be sure to pass along your praise Lexus of Stevens Creek

March 14, 2025

Very responsive, made the buying experience very simple and very fast. Would definitely recommend if you’re looking for a Lexus. Steven Zhang was very responsive and provided timely updates of my vehicle. More

by Yesitsaol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words! We’re delighted to hear that you had a smooth and fast buying experience with us. Steven and our team strive to provide excellent service, and we’re glad he could assist you with timely updates. We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your Lexus! Team LSC

March 13, 2025

I had a great experience at Stevens Creek Lexus. Ahmad Khaire was very helpful. He made sure to update us on the car that we wanted to purchase. He explained our option without being aggressive o More

by Dina Dore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadshah Khaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your wonderful experience at Lexus of Stevens Creek! We’re delighted to hear that Ahmad provided you with exceptional service and kept you well-informed throughout the purchasing process. Our goal is to ensure every guest feels comfortable and confident in their decision, and we’re glad Ahmad was able to assist you without pressure. Congratulations on your new RX 350h! We appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle!

March 11, 2025

Despite of what I have read some negative reviews on sub-Reddit, my purchase experience with Lexus of Stevens Creek was positive. I requested a price quote through Edmunds.com for an RX 350h and negot More

by futboln21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herman Samaniego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lexus Stevens Creek responded

We appreciate you sharing your experience with us. It’s great to hear that Heman kept you informed throughout the process and made your purchase smooth and hassle-free. We're glad everything from ordering to delivery went well for you. Enjoy your RX 350h and welcome to the Lexus of Stevens Creek family

March 11, 2025

The best dealership i've been to. The customer service is exceptional. The GM welcomed us when we arrived an our salesperson Chau is great. He enthusiastically explained the car featu More

by Len
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chau Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenjira Chakreerayat
Mar 11, 2025 -

Lexus Stevens Creek responded

We appreciate you sharing your experience with us. It’s great to hear that our team, especially Chau and our GM, made your visit a positive one. We’re glad you felt well taken care of throughout the process. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Lexus of Stevens Creek

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