
Lexus Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Herman Samaniego provided great sales service in selling this car to us. He answered every question we had. We were totally satisfied with his answers. His service was 5 Star, Excellent. this car to us. He answered every question we had. We were totally satisfied with his answers. His service was 5 Star, Excellent. More
Hong Ly very professional adviser. Excellent follow up. Technicians at dealership very competent . The work is completed right the first time Excellent follow up. Technicians at dealership very competent . The work is completed right the first time More
Thoughtful, inclusive, accommodating. Kept me informed from ordering to arrival. So much improved from treatment I received 20 years ago, (in fact it’s like not the same company). Excel Kept me informed from ordering to arrival. So much improved from treatment I received 20 years ago, (in fact it’s like not the same company). Excellent product delivery & I totally appreciate Yesenia’s attention & response to my many questions. Yesenia was great, truly. More
Great service experience ! Good communication and ride support. Clean and modern facility. Maintenance report appreciated. Good communication and ride support. Clean and modern facility. Maintenance report appreciated. More
Our service coordinator was very knowledgeable sharing information about our old but beloved Lexus She deserves a raise! information about our old but beloved Lexus She deserves a raise! More
Very responsive, made the buying experience very simple and very fast. Would definitely recommend if you’re looking for a Lexus. Steven Zhang was very responsive and provided timely updates of my vehicle. and very fast. Would definitely recommend if you’re looking for a Lexus. Steven Zhang was very responsive and provided timely updates of my vehicle. More
I had a great experience at Stevens Creek Lexus. Ahmad Khaire was very helpful. He made sure to update us on the car that we wanted to purchase. He explained our option without being aggressive o Ahmad Khaire was very helpful. He made sure to update us on the car that we wanted to purchase. He explained our option without being aggressive on selling a product. Ahmad took his time to explain the features of the RX 350h. I am happy with my purchase. More
Despite of what I have read some negative reviews on sub-Reddit, my purchase experience with Lexus of Stevens Creek was positive. I requested a price quote through Edmunds.com for an RX 350h and negot sub-Reddit, my purchase experience with Lexus of Stevens Creek was positive. I requested a price quote through Edmunds.com for an RX 350h and negotiated the purchase price over the email/phone. Due to low supply inventory, I ended up ordered the car and it took about a month for build time and delivery. Heman Samaniego, the sale representative was wonder to work with and he provided routine updates of the vehicle delivery status. Picking up the vehicle was rather quick and simple, around two (2) hours visit, including paperworks, tutorial of vehicle functions and safety features, and no post sales pressure what-so-ever. More
The best dealership i've been to. The customer service is exceptional. The GM welcomed us when we arrived an our salesperson Chau is great. He enthusiastically explained the car featu The customer service is exceptional. The GM welcomed us when we arrived an our salesperson Chau is great. He enthusiastically explained the car features with us and walked us through the whole purchasing process. We'll definitely highly recommend Lexus of Stevens Creek! More