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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.8
1,160 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,160 reviews

January 10, 2025

Service advisor Hong Lyexcellent in all respects. Work done and vehicle delivered as promised. All employees courteous and helpful. More

by arturoesq
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Lopez
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Jan 10, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We’re so glad to hear that Hong Ly provided excellent service and that your vehicle was delivered as promised. It's great to know that our team was courteous and helpful throughout the process. Lexus of Stevens Creek Svc Center

January 10, 2025

Love Lexus of Steven's Creek. Paymon is the best service advisor ever and I always rate it a 5 star! More

by ktdancr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paymon Khajavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words! We’re so happy to hear that you love Lexus of Steven's Creek and that Paymon consistently provides you with excellent service. We truly appreciate your 5-star rating and look forward to continuing to serve you with the best experience possible! Team Lexus of Stevens Creek

January 06, 2025

Staff are professional and easy to deal with. I got 2 Lexus RX350 that is serviced by Stevens Creek lexus and to this day only Tom meets my expectations like true values of Lexus in dealing with More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that Tom consistently meets your expectations and provides the exceptional service that embodies the true values of Lexus. We take great pride in our professional staff and are grateful for your continued trust in Stevens Creek Lexus for your RX350s. It’s our pleasure to serve you, and we look forward to maintaining that high level of service for you in the future. Lexus of Stevens Creek Svc Center

January 02, 2025

I had a great sales agent Minh Nguyen. I’m very satisfied with the service More

by tanle7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Lexus Stevens Creek responded

We're humbled to serve you and Happy New Year - Team Lexus of Stevens Creek Svc Dept.

December 30, 2024

They are very attentive and communicable! All staff are friendly and I love the drinks and snacks ! More

by Lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Babcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Lyn responded

Very nice office all around and staff is always awesome !!!

December 29, 2024

Jamie proved excellent service and guidance. The service was done adequately and in a timely matter. More

by G.serrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your positive experience! We're glad to hear that Jamie provided excellent service and guidance, and that the work was done both adequately and in a timely manner. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, please don't hesitate to reach out! Team Lexus of Stevens Creek Svc Center

December 29, 2024

Eric Yang is a very patient and enthusiastic employee and I am very grateful to him. More

by zfszqq2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renna Yao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your kind words! We're so glad to hear that Eric Yang was able to assist you with patience and enthusiasm. We truly appreciate your gratitude and will be sure to pass along your compliments to Eric. If you need anything further, please don’t hesitate to reach out. We're here to help! Happy New Year - Team Lexus of Stevens Creek

December 28, 2024

Always efficient ay checking in process, completing work timely and picking up car. All the staff are professional and kind. More

by Pakax5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paymon Khajavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your experience with us! We’re happy to hear that our check-in process is efficient, the work is completed in a timely manner, and that our staff consistently provide professional and kind service. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else, don’t hesitate to reach out. We look forward to serving you again soon! Happy New Year from the Lexus of Stevens Creek team

December 25, 2024

Michael Nagy always provides me with outstanding customer support and he’s the reason I continue to take my car to Lexus of Stevens Creek service More

by Thenaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Lexus Stevens Creek responded

We appreciate you taking the time to share your experience! It’s wonderful to hear that Michael Nagy consistently provides you with outstanding customer support. Michael is a valuable member of our team, and we're glad his service has earned your continued trust in Lexus of Stevens Creek.

December 25, 2024

Samson Du was very knowledgeable and responsive to all my questions at and after the service. The service team worked seamlessly. More

by Zhijian Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Lexus Stevens Creek responded

Thank you for taking the time to share your positive experience on DealerRater! We’re so glad to hear that Samson Du provided you with knowledgeable and responsive service, both during and after your visit. It's also wonderful to know that our service team worked seamlessly to meet your needs. Team Lexus of Stevens Creek Svc Center

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