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Lexus Stevens Creek
San Jose, CA
1,114 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,114 reviews
November 10, 2024
Very good experience for the first maintain, from the loaner car to the professional and efficient service. loaner car to the professional and efficient service. More
by Ying
Employees Worked With
November 08, 2024
Numer was very helpful and detailed. This branch had excellent customer service, will come back This branch had excellent customer service, will come back More
by Claudine.barraquias
Employees Worked With
November 05, 2024
I’m happy with the service. Job was done at the time they promised, in 2 hours time. Job was done at the time they promised, in 2 hours time. More
by sally89@comcast.net
Employees Worked With
November 05, 2024
Overall, it was a good experience this time. I am satisfied with the leverl of service received. I am satisfied with the leverl of service received. More
by danielroom
Employees Worked With
November 02, 2024
We are so impressed with Lexus and this dealership. It was professional and personable from the very beginning to the end. We were very well taken care-above and beyond. We bought 2 cars in the span of It was professional and personable from the very beginning to the end. We were very well taken care-above and beyond. We bought 2 cars in the span of a few months (one with Bill and one with Carlos) We will definitely come back again for future car purchases. We did also use the service department and had Marcos as our advisor. He was top-notch and made sure to keep us informed of everything while taking care of all issues. Thank you Lexus of Stevens Creek; we’re customers for life! More
by LuxQueen80
November 01, 2024
Hong Ly was very professional and friendly. I’m glad she was the person who helped me. The other Lexus employees were very professional, again thank you! I’m glad she was the person who helped me. The other Lexus employees were very professional, again thank you! More
by tltabui
Employees Worked With
October 31, 2024
Very professional and knowledgeable. Quick service and good communication. Easy to schedule service online. Accessories service take a bit long as there was only one person working there Quick service and good communication. Easy to schedule service online. Accessories service take a bit long as there was only one person working there. More
by ramcha
Employees Worked With
October 31, 2024
Very rude salesperson. I don't get why you would be rude to your potential customer?? Do not go to him. I went to another location. I don't get why you would be rude to your potential customer?? Do not go to him. I went to another location. More
by s.c.988
Employees Worked With
October 30, 2024
Our experience was definitely 5 stars - if I could award 10 stars I would. From start to finish every person we talked to was professional, courteous, easy to talk to, answered all our questions & gave us i 10 stars I would. From start to finish every person we talked to was professional, courteous, easy to talk to, answered all our questions & gave us information we didn’t even know to ask about. They all made our experience quick and we left feeling confident not only about our beautiful new car but in the people who assisted us. Chau was amazing & we had complete faith in him. He knows his product & made the process easy. Claire & David were so helpful & we appreciated the time they spent helping us with all the paperwork & technology features new to us. More
by carol meadows
