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Lexus Stevens Creek
San Jose, CA
1,206 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,206 reviews
November 11, 2024
We received excellent customer service from our sales representative, Numer Talag. I am impressed with Lexus and their high-quality level of service. We will definitely be returning for future vehicle pu representative, Numer Talag. I am impressed with Lexus and their high-quality level of service. We will definitely be returning for future vehicle purchases. More
by elicialorona
Employees Worked With
November 10, 2024
We had a very good experience with the Lexus Stevens creek team. Fawad Raza our sales consultant was very helpful. creek team. Fawad Raza our sales consultant was very helpful. More
by Luckose
Employees Worked With
November 10, 2024
Very good experience for the first maintain, from the loaner car to the professional and efficient service. loaner car to the professional and efficient service. More
by Ying
Employees Worked With
November 08, 2024
Numer was very helpful and detailed. This branch had excellent customer service, will come back This branch had excellent customer service, will come back More
by Claudine.barraquias
Employees Worked With
November 05, 2024
I’m happy with the service. Job was done at the time they promised, in 2 hours time. Job was done at the time they promised, in 2 hours time. More
by sally89@comcast.net
Employees Worked With
November 05, 2024
Overall, it was a good experience this time. I am satisfied with the leverl of service received. I am satisfied with the leverl of service received. More
by danielroom
Employees Worked With
November 02, 2024
We are so impressed with Lexus and this dealership. It was professional and personable from the very beginning to the end. We were very well taken care-above and beyond. We bought 2 cars in the span of It was professional and personable from the very beginning to the end. We were very well taken care-above and beyond. We bought 2 cars in the span of a few months (one with Bill and one with Carlos) We will definitely come back again for future car purchases. We did also use the service department and had Marcos as our advisor. He was top-notch and made sure to keep us informed of everything while taking care of all issues. Thank you Lexus of Stevens Creek; we’re customers for life! More
by LuxQueen80
November 01, 2024
Hong Ly was very professional and friendly. I’m glad she was the person who helped me. The other Lexus employees were very professional, again thank you! I’m glad she was the person who helped me. The other Lexus employees were very professional, again thank you! More
by tltabui
Employees Worked With
October 31, 2024
Very professional and knowledgeable. Quick service and good communication. Easy to schedule service online. Accessories service take a bit long as there was only one person working there Quick service and good communication. Easy to schedule service online. Accessories service take a bit long as there was only one person working there. More
by ramcha
Employees Worked With
October 31, 2024
Very rude salesperson. I don't get why you would be rude to your potential customer?? Do not go to him. I went to another location. I don't get why you would be rude to your potential customer?? Do not go to him. I went to another location. More
by s.c.988
Employees Worked With
