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Lexus Stevens Creek

San Jose, CA

4.9
1,183 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,183 reviews

February 21, 2025

Great customer service! Excellent communication! Positive attitude! Very welcoming and extremely helpful in every question I had about my car. More

by Destiny Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're so glad to hear that you found our customer service to be great, and that our team was able to provide clear communication and a welcoming atmosphere. We truly appreciate your feedback and are happy that we could assist with all of your questions. Lexus of Stevens Creek

February 20, 2025

Very professional, knowledgeable, and kind. I highly recommend Lexus of Stevens Creek and look forward to doing business with them again. More

by jcherbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience. We're so happy to hear that you found our team at Lexus of Stevens Creek to be professional, knowledgeable, and kind. It was a pleasure working with you, and we're glad you had a positive experience! Congratulations on your new purchase! We truly appreciate your recommendation, and we look forward to doing business with you again in the future.

February 18, 2025

Everyone was friendly and courteous! Steve Yi was exceptionally awesome to work with, I’ll be back for another car. More

by SandyB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lexus Stevens Creek responded

Congratulations on your recent purchase! We're so happy to hear that you had a positive experience with us, and we truly appreciate your kind words. Steve Yi is a great member of our team, and we’re glad to know he made your car buying experience exceptional. Lexus of Stevens Creek

February 16, 2025

The Service manager Angel Dynes was very helpful and knowledgeable. The car service was great. More

by bangtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words about Angel Dynes! We're so glad to hear that his helpfulness and knowledge made your service experience a positive one. It’s great to know that the car service met your expectations. We truly appreciate your feedback and look forward to assisting you again in the future! Lexus of Stevens Creek

February 14, 2025

Marcos Rodriguez is very knowledgeable for his job , he explain details the work of thecar, very friendly to all nationalities, no discrimination. Thank you Marcos Rodridquez for all the hard work.iam givi More

by anahenry92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriquez
Feb 14, 2025 -

Lexus Stevens Creek responded

We truly appreciate your feedback about Marcos Rodriguez. We’re glad to hear that his knowledge and dedication to explaining the work on the car made such a positive impact. Marcos always strives to be friendly and inclusive, treating all customers with the respect they deserve. Lexus of Stevens Creek

February 12, 2025

The dealership is very professional. They were very easy to work with and I am happy with the online checkin and checkout process. The advisor was knowledgeable, courteous and was able t More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We're glad to hear that you found our team professional and that the online check-in and checkout process was easy for you. It's great to know that our advisor was knowledgeable and able to answer all your questions. Lexus of Stevens Creek

February 10, 2025

Paymont and Ramson have provided quick responses and services, including my loaner car request. They also keep me updated on my car status. Great service from Lexus! More

by lesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paymon Khajavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience with us! We’re so glad to hear that Paymon and Ramsin were able to assist you promptly and provide great service, including your loaner car request. Keeping our customers informed and making their experience seamless is important to us, and we’re happy that they were able to do just that for you. Team Lexus of Stevens Creek

February 09, 2025

Amazing customer service. Great follow through and guidance throughout entire purchase experience. Daniel was fabulous and I appreciated his time and assistance with my purc More

by Marta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lexus Stevens Creek responded

Thank you so much for taking the time to leave such a thoughtful review on DealerRater! We truly appreciate your kind words and are thrilled to hear about your positive experience. We are especially glad to hear that Daniel provided you with excellent customer service and guidance throughout your purchase of the new NX 450. It’s wonderful to know that he was able to assist you every step of the way. We’ll be sure to pass along your kind remarks to him. Lexus of Stevens Creek

February 06, 2025

Friendly fast service. Great communication and I like the convenience of a loaner car. A bit pricey! More

by Mgdl799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our friendly, fast service and appreciated the convenience of the loaner car. We always strive for excellent communication, and it's great to know it made a positive impact. We're proud to offer competitive pricing in the area, ensuring that we provide the best value for our customers. Team Lexus of Stevens Creek

February 04, 2025

Everything is always handled very well. The communication is fantastic. Your rep’s are the best. More

by Bobfenton2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lexus Stevens Creek responded

Thank you so much for sharing your wonderful feedback! We’re delighted to hear that everything is always handled so well and that our communication and team made such a positive impact on your experience. We truly value your kind words about our reps—they are dedicated to providing the best service, and it’s great to know their efforts are appreciated. Lexus of Stevens Creek

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