I had a wonderful experience purchasing my Lexus .
. the entire process was smooth n stress free and the service from Louis was excellent from start to finish.
. the entire process was smooth n stress free and the service from Louis was excellent from start to finish.
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by saiusha124
Aug 31, 2026 -
Lexus Stevens Creek responded
Now this is the kind of review we love to hear! We’re thrilled to know your Lexus purchase was smooth, stress-free, and enjoyable from start to finish. Louis will be happy to know he knocked it out of the park!
Lexus of Stevens Creek Sales team
Alvin and Louis are taking care of me.
They are professional and patient especially Alvin, his after sale service is awesome. As a result, I got positive experience with them.
By the
They are professional and patient especially Alvin, his after sale service is awesome. As a result, I got positive experience with them.
By the way, I had uncomfortable responses with Jennifer and feel looked down on me when I talked to her neighbor, Andy. She was turning her face towards the opposite side of me at least two times. Her facial expression was making me not welcome.
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by tcmisme
Aug 31, 2026 -
Lexus Stevens Creek responded
Thank you for sharing your experience with us. We’re very happy to hear that (Alvin, Andy and Louis) provide you with professional, patient, and attentive service, especially Alvin and his excellent after-sale support.
At the same time, we are sincerely sorry to hear that your interaction with Jennifer left you feeling uncomfortable or unwelcome Jennifer is genuinely a friendly and helpful member of our team, and we’re sorry that you did not get to experience that side of her during your visit. Regardless of the intent, we recognize that your experience and how you felt in that moment are important to us.
Thank you for bringing this to our attention and for giving us the opportunity to improve.
Lexus of Stevens Creek Sales team.
I had an excellent experience working with Louis Nguyen
at Lexus Stevens Creek. From the beginning, Louis was professional, honest, patient over the phone, and never pressured me to make a decision.
Aft
at Lexus Stevens Creek. From the beginning, Louis was professional, honest, patient over the phone, and never pressured me to make a decision.
After I purchased my Lexus RZ 300e, he continued helping me with questions about the warranty, maintenance, roadside assistance, charging, and safety features. He provided clear written details and responded quickly whenever I contacted him.
I drove from Sacramento to purchase the car, and Louis made the trip worthwhile. He treated me more like an old friend than just another customer. I love the car and truly appreciate the service he provided.
I highly recommend Louis Nguyen to anyone looking for a Lexus. He is knowledgeable, reliable, and genuinely cares about his customers.
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by Daniel G.
Jul 23, 2026 -
Lexus Stevens Creek responded
It's wonderful to know that the drive from Sacramento was worthwhile and that Louis continued to support you with your questions after the purchase. Providing exceptional service before, during, and after the sale is exactly the experience we strive to deliver.
Congratulations on your new Lexus RZ 300e! We truly appreciate your recommendation and your kind words about Louis. Thank you for choosing Lexus of Stevens Creek, and we look forward to serving you for many years to come. Enjoy every mile!
Love the whole team of sale department (Louis Nguyen) and
(Aden Tran) truly professional, friendly, reliable to help me to buy a new car. I would like to thank you the team of Steven Creek Lexus.
(Aden Tran) truly professional, friendly, reliable to help me to buy a new car. I would like to thank you the team of Steven Creek Lexus.
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by Dain71nguyen
Other Employees Tagged:
Aden Tran
Jun 22, 2026 -
Lexus Stevens Creek responded
Thank you so much for your kind words and for choosing us for your new vehicle purchase! We're delighted to hear that Louis Nguyen and Aden Tran provided you with a professional, friendly, and reliable experience throughout the process. Congratulations on your new car, and thank you for being part of the Steven Creek Lexus family!
Large dealer with a lot of inventory and well-run
processes for a smooth transaction
processes for a smooth transaction
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by SSC13
Other Employees Tagged:
Ted Liu
Apr 21, 2026 -
Lexus Stevens Creek responded
We’re glad to hear you had a positive experience with our large inventory and that our processes helped make your transaction smooth. We appreciate your business and look forward to serving you again in the future. Team Lexus of Stevens Creek
My wife and I had a very positive experience with this
dealer. We would recommend them to friends and family.
dealer. We would recommend them to friends and family.
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by Gary Ono
Apr 20, 2026 -
Lexus Stevens Creek responded
We’re so glad to hear that you and your wife had such a positive experience with our team. It means a great deal that you’d recommend us to your friends and family. Enjoy what you drive - Lexus of Stevens Creek
Louis was very profesional very kind while he was
providing all the info very nice polite and no pressure at all toward us to make the purchase it was so nice to work with him great knowledge on h
providing all the info very nice polite and no pressure at all toward us to make the purchase it was so nice to work with him great knowledge on his work ethics Is my son first new car Lexus is 350 my son he enjoy thank you
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by Le
Dec 20, 2025 -
Lexus Stevens Creek responded
Thank you so much for sharing your experience and congratulations on your son’s new Lexus IS 350! We’re thrilled to hear that Louis provided such a professional, kind, and pressure-free experience. It’s wonderful to know that his knowledge and dedication made the process enjoyable. We hope your son enjoys his new car for many miles to come! Happy Holidays - Team LSC