Lexus of Pembroke Pines

I had such a great experience at the dealership, all thanks to Sofia. From the moment I walked in, she was incredibly attentive—she really listened to what I needed and didn’t waste any time getting thi thanks to Sofia. From the moment I walked in, she was incredibly attentive—she really listened to what I needed and didn’t waste any time getting things moving. She was fast, efficient, and made the entire process feel smooth and stress-free. What really stood out was how on top of everything she was. I never had to repeat myself or follow up—she anticipated questions I hadn’t even thought of yet and handled all the details with total professionalism. Even though she was moving quickly, nothing felt rushed or overlooked. It was clear she knew exactly what she was doing and genuinely cared about making sure I had a great experience. I’ve dealt with other dealerships before, but Sofia made this visit feel different—in the best way possible. She made the entire car-buying process fast, easy, and even enjoyable. I wouldn’t hesitate to come back or recommend her to anyone looking for a car! 10/10 experience. More

It is always a quick and easy experience to have our car serviced here. Very great service serviced here. Very great service More

Slightly outdated by Lexus standards but all of the staff are great overall a good experience. are great overall a good experience. More

Have bought my 9th car from Lexus of Pembroke Pines. You guys are always professional and customer centric. Special thanks to Tom Abrahams for his outstanding work. You guys are always professional and customer centric. Special thanks to Tom Abrahams for his outstanding work. More

Lexus of Pembroke Pines is very fastidious about your vehicle. When you receive your vehicle after service, it looks as though it is brand new. Thank you service techs and everyone in the service departm vehicle. When you receive your vehicle after service, it looks as though it is brand new. Thank you service techs and everyone in the service department. More

Read great reviews and traveled 2 hours because I thought it was at least an “typicable” or better Lexus Dealorship. But Overpriced deception! Mislead! Forced to take a loan! By “Kee” a sales mana thought it was at least an “typicable” or better Lexus Dealorship. But Overpriced deception! Mislead! Forced to take a loan! By “Kee” a sales manager! Horrible experience! Would not take a certified check! Charged for a year old car but given service for a 2 year old car!(after I bought the car!) Salesman unprepared on the things available on the car. 1 key!?!And the key was broken with bottom missing! Otherwise he was a very personable person….too good for this dealership. Sorry I found this dealership! My 5th Lexus and probably my last!!!!! Worst experience ever! Guess they saw a woman coming!!!!!! More

This was my first Lexus purchase, and unfortunately, it fell short of my expectations. Coming from Cadillac for the past 12 years, I anticipated a higher-level experience. The car itself is very nice and fell short of my expectations. Coming from Cadillac for the past 12 years, I anticipated a higher-level experience. The car itself is very nice and drives well, but the dealership experience was unpleasant. I didn't feel recognized as a new customer. Your staff lacked genuine warmth or personalized attention. It seemed transactional rather than welcoming. You could've made more effort to explain features or check my satisfaction. A follow-up after purchase would also have helped me feel valued. Additionally, items promised at delivery, like cargo mats and wheel locks, were out of stock. Never received them. I gave up! I had to continuously call to follow up on these items, which added frustration to the process. Overall, the experience left me reconsidering returning to this dealer in a future because the customer care didn't match the quality of your cars. More

Customers are treated with professionalism and the service was good. Only I was expecting a complimentary wash. service was good. Only I was expecting a complimentary wash. More