Lexus Escondido

Smooth and professional. Couldn't ask for better. Thanks for the gasoline and car wash too. Rental car greatly appreciated. The product is, in my opinion, the finest car an Couldn't ask for better. Thanks for the gasoline and car wash too. Rental car greatly appreciated. The product is, in my opinion, the finest car and I've owned many Mercedes. No comparison. Mercedes service people, at least when I was a customer, kind of hinted on gratuities for their personal oversight of the service. More

BEST PLACE TO BUY YOUR CAR I HAVE WORKED WITH HOWARD IN THE PAST AND HE GOT ME AN AMAZING DEAL ON MY CT200h, HOWARD CONTACTED ME AND LET ME KNOW THEY HAD AN AMAZING DEAL ON A N I HAVE WORKED WITH HOWARD IN THE PAST AND HE GOT ME AN AMAZING DEAL ON MY CT200h, HOWARD CONTACTED ME AND LET ME KNOW THEY HAD AN AMAZING DEAL ON A NEW 17 ES350, I TOLD HIM I HAD CONSIDERED UPGRADING AND TO GO AHEAD AND CRUNCH THE NUMBERS.LONG STORY SHORT I AM A NEW ES OWNER! HE GOT ME A LEASE WITH MORE MILES AND A FULLY LOADED ES WITH A PANORAMIC MOON/SUNROOF FOR A LOWER MONTHLY PAYMENT AND NOTHING OUT OF POCKET! IT WAS STUPID NOT TO GO FOR IT. OVERALL EASIEST TRANSACTION EVER, THEY DO ALL THE WORK AND MAKE YOU FEEL LIKE ROYALTY! I WILL NEVER GO ANYWHERE ELSE TO BUY MY CARS! More

Always the best experience possible! Whether I am buying, leasing, just looking and wishing, or having a car serviced, this dealership is always my number one choice! It's the best at eac Whether I am buying, leasing, just looking and wishing, or having a car serviced, this dealership is always my number one choice! It's the best at each of these!! The staff, from the manager, to the sales consultants, to the service consultants to the nice folks at the payment counter, are ALL superb! They all greet people as though that person is the most important person to walk through the door and they seem to genuinely care about the product they represent...they don't just "sell or service"..they actually care about Lexus and what that brand stands for. Rare in this era of "make more money"..persons who care about their product and their customers...shown in part by their use of "CLIENT"..rather than customer...a "client" is not just concern with cost..but with true value of the business he/she utilizes!! This dealership is one reason why although I may buy another brand for a different purpose, for a safe and luxurious ride that is fun to drive...Lexus has become my favorite and I will only buy at this, MY Lexus dealership! More

Service on the 2007 ES 350 Appreciate Chris Hart, Cliff, and the team that not only serviced my car but made the process easy. I was cared for as if I were checking into a qual Appreciate Chris Hart, Cliff, and the team that not only serviced my car but made the process easy. I was cared for as if I were checking into a quality resort.Thank you. Dr. Jim Jeremiah More

Friendly and great perks We enjoyed the wonderful perks while waiting for our car to get serviced. The Hair Salon was very relaxing. Thumbs up Lexus that was a nice extra tou We enjoyed the wonderful perks while waiting for our car to get serviced. The Hair Salon was very relaxing. Thumbs up Lexus that was a nice extra touch. More

fantastic service! Justin took great care of me and my car! the loaner was great and my car got the recall taken care of , which was appreciated.. Justin took great care of me and my car! the loaner was great and my car got the recall taken care of , which was appreciated.. More

"Well done, better than well said" Everything was handled like "clockwork" I was very pleased how well Mike S. Service Mgr) made sure the check in and the loaner car were handled with Everything was handled like "clockwork" I was very pleased how well Mike S. Service Mgr) made sure the check in and the loaner car were handled with fast action and respect. He didn't just tell someone to take care of us, he walked us through the whole procedure, then he located Mike A. to complete the check in. Cliff in loaner cars made sure our loaner car was ready when we were. More

Oil Change (Intermittent Check Engine) Simply because its a 5 star Dealership through and through. They always take good care of me every time i come in for service and i notice they do it Simply because its a 5 star Dealership through and through. They always take good care of me every time i come in for service and i notice they do it for every guest as well. More

Good Experience In for 30,000 mile maintenance, all went well with this maintenance. They were very busy so they did not wash my vehicle, since this is a courtesy ser In for 30,000 mile maintenance, all went well with this maintenance. They were very busy so they did not wash my vehicle, since this is a courtesy service can't complain to much, and they gave me a car wash voucher for next time I'm in the area. The only issue had was they indicated I needed new front brakes at a cost of $1250.00, this excessive to say the least. Well I guess they have to pay for all those amenities somehow:) More

Passenger air bag replacement Rachel K was professional, courteous, and friendly. She went the extra mile to ensure my car was ready on a timely basis. Good follow up skills. Rachel K was professional, courteous, and friendly. She went the extra mile to ensure my car was ready on a timely basis. Good follow up skills. More