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Lexus Escondido

Escondido, CA

4.7
859 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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859 Reviews of Lexus Escondido

February 13, 2022

We had a great time getting our new car, everyone was super helpful especially Emiliano and David! More

by ROXASROBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emiliano Barajas, David Mayer, Andrew Wells
Report | Print
Feb 15, 2022 -

Lexus Escondido responded

Hello ROXASROBERT, Thank you kindly for taking the time to send us your positive feedback. We are happy to know that Emiliano and David took exceptional care of you and we hope to be able to serve you in the future. Thank you for doing business with us. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 12, 2022

Adam delivered the vehicle in the time promised. He was helpful and informative and i will utilize him for my future needs. More

by 4xam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Report | Print
Feb 22, 2022 -

Lexus Escondido responded

Hi 4xam, Thank you for the 5 star rating and review. We're glad you had a good experience in our service department with Adam. Best, Lori Smith Customer Care Manager

February 12, 2022

I had an excellent and amazing experience with the service department including the loan car section during my last visit with Lexus Escondido. More

by ARTHUR.CACHERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Report | Print
Feb 22, 2022 -

Lexus Escondido responded

Hi ARTHUR.CACHERO, Thank you for the 5 star rating and review. We're glad you had a good experience in our service department with Bailee. Best, Lori Smith Customer Care Manager

February 12, 2022

Always Excellent Service and the team is terrific! Lexus is the Best! My car out clean and perfect. Thanks More

by sruffne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Report | Print
Feb 22, 2022 -

Lexus Escondido responded

Hi sruffne1, Thank you for the 5 star rating and review. We're glad you had a good experience in our service department! Best, Lori Smith Customer Care Manager

February 12, 2022

Matt was knowledgeable, kind and respected my time; could not have asked for a better experience. Thank you! More

by ANDREWJ.WELLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko, Robin Bosco, Amanda Nieves, Josh Reece, Vanessa Santana
Report | Print
Feb 16, 2022 -

Lexus Escondido responded

Thank you Andrew, we appreciate your time and your positive feedback. Have a wonderful day ahead Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 11, 2022

A very good dealership in every way! We have had 5 Lexuses from this dealership and have had all good service. More

by DOUGMARQUART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Report | Print
Feb 23, 2022 -

Lexus Escondido responded

Hello DOUGMARQUART, Thank you kindly for taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful and we thank you sincerely for being a loyal customer. We hope to be able to work with you in the future as well. Hae a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 11, 2022

Great service, polite efficient personnel and especially awesome Matt so great and on top of getting your vehicle done as promised. More

by Luwillia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Schaefer
Report | Print
Feb 22, 2022 -

Lexus Escondido responded

HI Luwillia, Thank you for the 5 star rating and review. We're glad you had a good experience in our service department! Best, Lori Smith Customer Care Manager

Feb 22, 2022 -

Luwillia responded

Lori, Honestly I have always, since the first day I walked into Lexus Escondido been treated with warmth and respect. You have a great group of people working there. Sincerely, Luanne Williams

February 11, 2022

We always receive very professional and great service from everyone at the Escondido dealership! Thanks! More

by SCMALBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Report | Print
Feb 22, 2022 -

Lexus Escondido responded

Hi SCMALBERT, Thank you for the 5 star rating and review. We're glad you had a good experience in our service department! Best, Lori Smith Customer Care Manager

February 11, 2022

Always pleasant and professional. Matt is always helpful and personable. Everyone is friendly and welcoming. More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 22, 2022 -

Lexus Escondido responded

Hi Gigi, Thank you for the 5 star rating and review. We're glad you had a good experience in our service department with Matt. Best, Lori Smith Customer Care Manager

February 11, 2022

first time considering a luxury car and had a bad experience; what a lesson learned More

by Erika
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Smith, Joel Minaya, Andrew Wells, Adam Smidt, Sammy Doumit, Abel Jimenez, Colin Jones
Report | Print
Feb 14, 2022 -

Lexus Escondido responded

Hi Erika, We apologize for your experience. I would like to look into your visit further but need more information. If you can reach out to me directly when you can. Thank you, Lori Smith Customer Care Manager lsmith@lexusescondido.com

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