Lexington Toyota
Lexington, MA
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315 Reviews of Lexington Toyota
My son bought a used Nissan Murano from them in August 2019. Supposedly it was fully inspected and repaired by them. They also let me bring it to my repair guy before final sale. My guys found that no 2019. Supposedly it was fully inspected and repaired by them. They also let me bring it to my repair guy before final sale. My guys found that nothing had actually been done. Lexington Toyota then did do the work. This week we found that the subframe is rusted and broken. Called them and there is nothing that they can or will do. So my 19 year old son has spent $8300 for a car that is not driveable. Never do business with Lexington Toyota! More
Bait and switch scammers. Falsely advertises car for sale. Leaves car on lot with sold tag. Leaves car posted on internet for sale at bargain price 7+ days now and counting. I drove over an hour with in sale. Leaves car on lot with sold tag. Leaves car posted on internet for sale at bargain price 7+ days now and counting. I drove over an hour with intent to purchase it. They suck. More
dealer sold car that was booked without informing This dealer with whom I had booked a car trusting TOYOTA brand name, did not even call me to confirm if the car I booked can be sold to some one else. This dealer with whom I had booked a car trusting TOYOTA brand name, did not even call me to confirm if the car I booked can be sold to some one else. I booked by paying the certain amount and it was refunded back to me without bringing anything to my notice. Can not trust such a poor service anywhere anytime. TOYOTA its really the most unsatisfied experience. Please do not do with any others breaking their trust and hurting their urgency and family. More
Looking for problems I took my car for an oil change last week and noticed that every customer that came for a service ended up in the repair area with a list of problems I took my car for an oil change last week and noticed that every customer that came for a service ended up in the repair area with a list of problems they discovered. Amazing everyone had at least 2 to 3 problems Toyota Lexington has discovered. Even on my car that has less than 60K a pump to replace brakes to redo. When asked about looking at the brakes they said we recommend doing them early, I see... Looks like they will create problems if you do not have them... I can tell you they were not like that, it has changed. More
The best car buying experience that I've ever had This car dealership sets the standard for a positive car buying experience. I was in contact with several Toyota dealerships in the Massachusetts are This car dealership sets the standard for a positive car buying experience. I was in contact with several Toyota dealerships in the Massachusetts area, and this place stood out right from the beginning. I spoke with Kevin, the internet manager, regarding the purchase of a Toyota Prime Prius and he was extremely informative of the availability, as well as the pricing. Speaking of pricing, the deal that Kevin gave me for the Prius Prime was out of this world amazing! I then came into the dealership and spoke with Nick, a sales consultant, who was extremely helpful with the car buying experience as this is something I am new to and made sure that I understood everything that I was doing during the purchase phase as well as the documents that I was signing. Additionally, he was very helpful walking me through the car features as well as setting up what I needed to set up to be on my way. Lastly, I worked with Paul, the business manager, who walked through the final purchase contract and was extremely transparent with the pricing and the profit that Toyota Lexington makes with their pricing models and all of the additional features. This is not something I have ever experienced at a car dealership and the honesty was very appreciated! Buy your next Toyota here, I promise that you won't regret it! More
The best in customer satisfaction. Hello- What can I say about Lexington Toyota , sales , service departments.. I have been doing business with them for quite a while. I owe it to the Hello- What can I say about Lexington Toyota , sales , service departments.. I have been doing business with them for quite a while. I owe it to them to describe my service visit with them. I went in for a simple oil change and tire rotation. The service advisor by the name of " John" was so helpful and courteous, so professional . He understood that I was in a hurry , I was in n out in 40 minutes. To make my visit there extra special Mr. George Grey III had my car washed and vacuumed. I will NEVER , EVER buy a car from any other dealer , also encourage all friends and family to go there. And yes it is 3 cars later. I strongly encourage anyone , everyone to go there. THANK YOU VERY MUCH "" LEXINGTON TOYOTA "" for a great experience. Thank you Mr. George Grey for running a classy operation. Sincerely, Nick Rustom More
They cheat with policy I got my 2010 rav4 car from them on 2015 and I started to get problem with my car battery now I came to get battery because it was under warranty and I got my 2010 rav4 car from them on 2015 and I started to get problem with my car battery now I came to get battery because it was under warranty and they check the battery and they said me that the battery warranty is expired in September after I bought the car but the battery has sticker says 84 month warranty and date it was installed on 7/15 they made me to pay $63 for battery and labor charge all everything which was disappointed and no one clearify about those this to me when I bought the car so they cheated me to make money More
Third great leasing experience. Bob Ferguson was an excellent sales rep and very easy to work with. Paul Murphy was a great help to us in understanding the leasing process. In sum, Bob Ferguson was an excellent sales rep and very easy to work with. Paul Murphy was a great help to us in understanding the leasing process. In sum, we are very pleased (for the third time) with our leasing experience at Lexington Toyota. More
Stay away from Lexington Toyota Stay away from lexToyota, especially when you have kids to feed. They purposely are holding onto an employees check because they fired them for speaki Stay away from lexToyota, especially when you have kids to feed. They purposely are holding onto an employees check because they fired them for speaking up against workplace harassment. This is unacceptable for any workplace, and should be looked into. More
2017 Rav 4 Lease Bill Dorfman gave my husband and I excellent service at the Toyota Lexington dealership last week. He went over and above trying to help us make an in Bill Dorfman gave my husband and I excellent service at the Toyota Lexington dealership last week. He went over and above trying to help us make an informed decision. More