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Lexington Toyota

Lexington, MA

4.8
315 Reviews

409 Massachusetts Ave.

Lexington, MA

02420

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315 Reviews of Lexington Toyota

June 08, 2017

Excellent Service! I take my 2012 RAV4 to Lexington Toyota for all of my service needs. They are extremely helpful over the phone with scheduling of appointments and ar More

by Tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Fitzpatrick, Christine Voner, Sean Grey
Jun 08, 2017 -

Tanya responded

Employees that I have worked with are Pete Fitzpatrick & Christine Voner. They are extremely helpful in the service center!

Jun 10, 2017 -

Lexington Toyota responded

Tanya, we are pleased to have had your repeat business and given you such great service and repair work each time! We are glad to have made you happy and ensured you felt that you and your car are in capable hands. We are happy to have pleased you with our commitment to our customers and their needs. We will be certain to let Pete and Christine know how much you have appreciated their help. We look forward to seeing you again in the future.

June 06, 2017

Best experience with Bill Dorfman I had a great experience for purchasing my hylander hybrid XLE from Lexington Toyota. We been to 2 other Toyota dealership and Bill Dorfman from Lexin More

by Kuriakose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dorfman
Jun 06, 2017 -

Lexington Toyota responded

Thanks for the great review! We're happy to hear that you and your husband had such a positive experience with us. We'll let Bill know to keep up the great work. We hope to see you again, we appreciate your business and your recommendation!

June 05, 2017

Happy with our car buying experience! We went to a few local dealerships of other makes and had the easiest experience from Lexington Toyota. We were able to walk in without an appointmen More

by James Walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dorfman
Jun 06, 2017 -

Lexington Toyota responded

James, thank you for the great review! We are glad that we could stand out among your other dealership experiences. We work hard to provide the kind of easy-going knowledgeable service you had. We want all our customers to be completely satisfied with their purchase and work out a deal best suited to their needs. We look forward to seeing you again in the future.

May 25, 2017

Rude, overbooked and slow service center Another service visit for simple inspection and another rude service rep. Full Loby and 2 hour wait for a scheduled appointment for a 10k check up. Co More

by RegularCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Grey
May 26, 2017 -

Lexington Toyota responded

We regret to hear that we didn't meet your expectations. We always want to provide our customers with prompt, friendly service. We would appreciate a chance to discuss your experience with you; please contact us so we can make amends. -Lexington Toyota

May 07, 2017

Great Car Buying Experience! Bill Dorfman and the rest of the staff were very friendly and helpful in our purchase of a Highlander Hybrid. The price was reasonable and we were abl More

by elong21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dorfman, Sean Grey
May 09, 2017 -

Lexington Toyota responded

Thank you for the great review! It's wonderful to hear that Bill and our team provided you with such helpful service. We'll be sure to pass along your kind words. We hope to see you again, we appreciate your business and your recommendation!

May 01, 2017

Happy to give our business to independent local business. Overall we were pleased with the sales team from Lexington Toyota when we purchased our 2017 RAV4 in March of 2017. We knew exactly what we wanted and More

by L.W.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dorfman
May 02, 2017 -

Lexington Toyota responded

We are so glad that your visit with us was a great experience for you. We are happy to hear that you found that car you wanted without any hassle. We will be sure to tell Bill to keep up that great work! Our sales team works hard to make sure that our customers leave with the car they need at a fair price. We appreciate your business and hope you enjoy your RAV4! We invite you to come back again in the future. Don't hesitate to call us if you have nay questions!

April 18, 2017

Service on 4 runner Greatest service ever From the whole team PETER servise adviser Jay shuttle driver Christine writer/cashier And Sean GM all worked to make my s More

by Spg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PETER,CHRISTINE,jay, Sean Grey
Apr 19, 2017 -

Lexington Toyota responded

Thank you for your feedback! It will definitely be my pleasure to let each and every one of my team members know about your review. Please do not hesitate to reach out again in the future! Safe travels!

March 31, 2017

New 2017 Prius My wife and I cam into Lexington Toyota not exactly knowing what we wanted and Bill walked us through the whole process and helped us find the car of More

by Kevin Shea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dorfman
Mar 31, 2017 -

Lexington Toyota responded

Kevin, we appreciate your review! It's great to hear that you and your wife had such a good experience with us. We'll let Bill know to keep up the excellent work. We hope to see you again, thank you for your business!

March 29, 2017

Easy process, great deal, expert staff I just bought a new RAV4 Limited Hybrid to be used primarily by my college-aged kids. The process was very easy, Bill Dorfman was extremely responsiv More

by Ruth D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dorfman
Mar 30, 2017 -

Lexington Toyota responded

We appreciate your review, Ruth! We're happy to hear that Bill helped you find such a great vehicle for your kids. We'll let him know to keep up the excellent work. Congratulations on your new RAV4, please let us know if we can be of service in the future!

March 08, 2017

New 2017 Highlander I just bought a new 2017 Highlander and am, once again, very pleased with my experience at Lexington Toyota. This is my 4th new car in the 20 years w More

by Robert Bacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan McCarron, Jeff Penta
Mar 10, 2017 -

Lexington Toyota responded

Congrats on your new 2017 Highlander, Robert! It is always a pleasure to hear returning customers, such as yourself, continue to have a superb experience with our team, especially with Dan and Jeff. They will both be very happy to hear your kind words. If you have any further questions or concerns, please feel free to reach out to us. We are always happy to help and look forward to seeing you again in the future.

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