Lexington Toyota
Lexington, MA
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315 Reviews of Lexington Toyota
I'm very pleased with the work done on my car. The staff is very kind and the service is punctual, which is a nice change of pace. I feel safer on the road knowing that my car is serviced at Lexington Toyo is very kind and the service is punctual, which is a nice change of pace. I feel safer on the road knowing that my car is serviced at Lexington Toyotal. I'd recommend this dealership to anyone owning, or wanting to own, a Toyota. Invoice #: TOCS2255588 More
My family has been going to this Toyota dealer for years and I think the reason is that they take care of the cars well. We trust their service department to find any problems with the car and fix them. I and I think the reason is that they take care of the cars well. We trust their service department to find any problems with the car and fix them. I myself have not been able to go there consistently due to a lot of moving. On my most recent visit, I had a pleasant time as my wait time was shorter than I was told. The wait room was comfortable, with coffee and wireless internet! More
I love my Toyota Rav 4 and have always had it serviced at Lexington Toyota because of their overall service and quality of work. Bruce was very cordial and informative about work to be done and price as usu Lexington Toyota because of their overall service and quality of work. Bruce was very cordial and informative about work to be done and price as usual. My wait time was 2 hours just like Bruce said. I will continue to have Lexington Toyota service my Rav 4 in the future. More
I have been very happy with the service at this Dealer and will definatley go back. Susan is very friendly and helpful and always finds a way to answer all my questions, even if she has to find someone e and will definatley go back. Susan is very friendly and helpful and always finds a way to answer all my questions, even if she has to find someone else to give me the answer or call me back at a later time. More
Lexington Toyota has excellent service advisers familiar with customers auto service problems and the service providers are able to provide the proper information for the service mechanic to resolve. The c with customers auto service problems and the service providers are able to provide the proper information for the service mechanic to resolve. The cost of service is always explained in detail. Should other auto problems be identified during the service repair, the service advisor will call the customer and explain in detail the problem and any additional cost of service. When I pick up my auto the problem is always resolved the first time, Great service mechanics. Plus my auto is returned clean. The cost of service is good and reasonable. What's important to me is for the service organization to resolve my problem the first time without return service on the same or similar problem. Lexington Toyota always resolves the service problem the first time. Bruce is a very knowledge service advisor of the Toyota models which allows him to communicate with the customers on their problems and accurately estimated cost of the repairs. Bruce also provides follow up with the customer, and calls when the auto service is completed. More
I brought my car in for routine service and was treated great, as usual. I had noticed a problem the day before my appointment and asked them to check on it. Although I was only having routine work done, t great, as usual. I had noticed a problem the day before my appointment and asked them to check on it. Although I was only having routine work done, they worked my problem in and checked it out. I also was pressed for time and they had me all set in no time at all. Susan was friendly, knowledgable, and professional. More
Service here is always excellent. However, I brought in a flat tire what could not be fixed, and I was charged $27.00 for looking at the tire. I did buy the new tire at Lexington Toyota. I feel that the a flat tire what could not be fixed, and I was charged $27.00 for looking at the tire. I did buy the new tire at Lexington Toyota. I feel that the $27.00 diagnostic should have been waived, because I bought the replacement tire there. More
Friendly customer service people--work done as quickly as possible--customer informed of any problems with vehicle while service is being performed--waiting area pleasant and clean--shuttle ride available--s possible--customer informed of any problems with vehicle while service is being performed--waiting area pleasant and clean--shuttle ride available--staff very knowledgeable about cars and repairs More
I stopped in one weekday midmorning without an appointment to try to have the oil changed and the tires rotated on my truck. Although they were quite busy, they fit me in, and serviced my vehicle appointment to try to have the oil changed and the tires rotated on my truck. Although they were quite busy, they fit me in, and serviced my vehicle within a reasonable period of time. As always, they were clear and courteous, and the work was performed without incident. More
I have a 2007 Toyota Corolla. I bring my car in at regular intervals for oil changes and periodic maintenance. I would highly recommend Lexington Toyota for its quality service and technical staff. Fr regular intervals for oil changes and periodic maintenance. I would highly recommend Lexington Toyota for its quality service and technical staff. From the moment I call for an appointment, the staff treats me like a VIP customer. Christina helped me today. She is professional and is so personable. As well as the check-up, my car needed front breaks,(my husband has been hounding me to have the breaks checked) and new windshield wipers. When I dropped the car off I forgot to mention the breaks and wipers to Christina. She called later and told me that the service technician recommended these additional services and gave me a price. When I picked up the car, it rode beautifully. I really did need breaks and wipers! Great customer service and workmanship. If I wait for my car, the waiting room is very pleasant and if I need a ride, transportation is available for me. Lexington Toyota is the place to go. More