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Lexington Toyota
Lexington, MA
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315 Reviews of Lexington Toyota
Lexington Toyota readily had an appointment that suited my schedule and accurately estimated the time the service would take to complete. The desk staff was pleasant and courteous, the waiting area was co my schedule and accurately estimated the time the service would take to complete. The desk staff was pleasant and courteous, the waiting area was comfortable, and the price charged for the work was reasonable. More
I was warmly greeted, the work was performed faster than expected and for less money. They were concerned about my needs and responded to all of my concerns. They explained every detail of what they were expected and for less money. They were concerned about my needs and responded to all of my concerns. They explained every detail of what they were doing. The waiting room is clean. They provide free coffee as well as tea and filtered water. The service number was TOCS225814 More
Got me in right away....Very good about keeping me posted on dangerous wheel bearing situation....prompt with repair once necessary part could be obtained....gave me a ride within walking distance of my home on dangerous wheel bearing situation....prompt with repair once necessary part could be obtained....gave me a ride within walking distance of my home....I feel confident that the work was done well.....RH Lee More
I have been dealing with Lexington Toyota Inc for TEN I have been dealing with Lexington Toyota Inc for TEN years now (Sales & Service) and always rated them Very Good or Excellent. Today was no differ I have been dealing with Lexington Toyota Inc for TEN years now (Sales & Service) and always rated them Very Good or Excellent. Today was no different, made the appointment day and time at my convenience and the work was completed at the time stated. Invoice No. TOCS225681 Dated 10/26/09. Same experience the next day with a different vehicle. Invoice No. TOCS225748 Dated 10/27/09. More
This was a comprehensive and expensive service. Thue really treated me well, used all the coupons i had and I felt they wanted to tkae good care of me. I recommend Lexington Toyota for their professi really treated me well, used all the coupons i had and I felt they wanted to tkae good care of me. I recommend Lexington Toyota for their professional service and particularly for thewir great service people; including their service manager Bruce Hebenton More
In and out for an oil change within 37 minutes of my appointment time!!! I called, booked an appointment that was convenient for me and was the car was taken in right on time. Before I knew it they wer appointment time!!! I called, booked an appointment that was convenient for me and was the car was taken in right on time. Before I knew it they were calling me to tell me my car was done. Can't beat that. More
THis was our first time getting service at Lexington Toyota and they were a pleasure to deal with. Susan was helpful in every way. THey went out of their way to help with all our needs, including gett Toyota and they were a pleasure to deal with. Susan was helpful in every way. THey went out of their way to help with all our needs, including getting the car seat out of the car once it was brought to the garage. We'll definitely be going back!!! More
From my initial call to set up an appointment, the staff was helpful to get the service I needed in a timeframe that worked for me. When I showed up, the service was completed in no time - I was out within was helpful to get the service I needed in a timeframe that worked for me. When I showed up, the service was completed in no time - I was out within an half hour. I'm always satisfied that the job will be done right, in the time promised. More
I had my car serviced at Lexington Toyota. I never had any problems with them at all. Bruce at customer service was very pleasant. The wait wasn't long at all. I noticed that they had a taxi service, th any problems with them at all. Bruce at customer service was very pleasant. The wait wasn't long at all. I noticed that they had a taxi service, this is a wonderful idea. The waiting room was fully equipped with coffee etc. Wonderful service. invoice #TOCS224998 More
My experience was excellent. I called to make an appointment, was told was to expect, arrived and the sales person remembered me and was very friendly. THe check in process was easy and the service appointment, was told was to expect, arrived and the sales person remembered me and was very friendly. THe check in process was easy and the service was done very rapidly. My invoice was reviewed with me and my questions answered. The only area where my experience was not superb was on price - Lexington Toyota service is more expensive than the other area Toyota dealerships I have used in the past. Still, I will return for service in the future and will recommend to others. More