Lexington Toyota

Found a convenient appointment very quickly. Service team was very forthright in their assessment, giving clear explanations for the work suggested. When the job turned out to be more time consuming th team was very forthright in their assessment, giving clear explanations for the work suggested. When the job turned out to be more time consuming than originally planned (I have an older car, a tune up is never just a tune up and one part was not available until the next day), they quickly arranged a loaner car for the duration of the repair work. I have, on earlier visits, even been taken back to meet the technician and to have a face to face demonstration of the problem/solution. Christina was very patient and I would definitely work with her, and Toyota, again. More

I had a very enjoyable experience at the Lexington Toyata on Massachusetts Avenue. They were courtious and friendly and explained everything that was needed on my car. They called when extra work was needed on Massachusetts Avenue. They were courtious and friendly and explained everything that was needed on my car. They called when extra work was needed and asked if ok to proceed. Car was ready when I came to pick it up More

Overall I have not had too much interaction with my car dealer. I was extremely disappointed that they did not honor a recall for my alternator. The discount they gave was minimal when the part should have dealer. I was extremely disappointed that they did not honor a recall for my alternator. The discount they gave was minimal when the part should have been replaced straight out. I bought this car so I would not have to put a 900 dollar part in it two years later. I thought they could have done more to bring the price down to just service. More

FAST AND FRIENDLY SERVICE...FOUND PROBLEM THAT WAS WARRANTY COVERED..DEFINETLY RECOMMEND THIS SERVICE DEPT...VERY FAIR PRICE FOR WORK DONE...COUPONS ARE A GREAT IDEA ...COUPONS VERY USEFUL AND VARY FO WARRANTY COVERED..DEFINETLY RECOMMEND THIS SERVICE DEPT...VERY FAIR PRICE FOR WORK DONE...COUPONS ARE A GREAT IDEA ...COUPONS VERY USEFUL AND VARY FOR SERVICES FOR YOUR PARTICULAR NEEDS..SUSAN PARKER IS A WONDERFUL PERSON TO DEAL WITH...THANKS More

I brought my Toyota Corolla in today for the regular service. I expected a long wait; I usually dread service visits. This place was terrific. They took me right away, no wait. They were absolutely p service. I expected a long wait; I usually dread service visits. This place was terrific. They took me right away, no wait. They were absolutely pleasant. I had a coupon and the bill ended up being reasonable. Best of all,they finished much more quickly than the original time estimate. I will definitely take the care there in the future. Sincerely, Diane Covert (invoice tocs226090) More

Fast, friendly and reasonably priced service as usual. I've been using Lexington Toyota for service for 6 years and always have had good experiences there. They have always serviced my vehicles in a time I've been using Lexington Toyota for service for 6 years and always have had good experiences there. They have always serviced my vehicles in a timely fashion and they have always stayed within their estimates on costs. More

Car was worked on as requested. Everyone was friendly. I found price reasonable and I liked the coupons I got in the mail which I used on this service. Christopher was nice and did not keep me waiting. The found price reasonable and I liked the coupons I got in the mail which I used on this service. Christopher was nice and did not keep me waiting. The Toyota dealership is very close to my home so I am able to ride my bike to the shop. Very convienent. More

I always bring my car to Lexington Toyota to be serviced. This time it was for a timing belt installation. I trust the service advisors and over time Susan Parker has been outstanding. In fact, I very often This time it was for a timing belt installation. I trust the service advisors and over time Susan Parker has been outstanding. In fact, I very often ask for her on the phone or wait in person until she has finished with a pervious customer. This time I dealt with a new young man named Chris(I hope) who sits right next to her. He was friendly, conscietious and helpful. When some additional work had to be done he called and explained things very well. When I picked the car up, they both interacted with me. Nice teamwork. More

I brought the car in for a 5,000 mile interval service with a problem (low pressure) in one of the tires. They gave me a price and told me how long it would be. They performed the service when they said with a problem (low pressure) in one of the tires. They gave me a price and told me how long it would be. They performed the service when they said they would do it, and for the price they set. On time and on budget. In a very friendly manner. And they have done this every time I have brought my car in for service. More

the service was great and fast and i didn't need even the complementary ride .Christina was very good taking the informations and indicate what its need to be done.The price was ok but i guess all the deale complementary ride .Christina was very good taking the informations and indicate what its need to be done.The price was ok but i guess all the dealerships charging the same rate .i recomand lexington dealer to everyone. More