Lexington Toyota
Lexington, MA
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315 Reviews of Lexington Toyota
Everything from scheduling my appointment to the pick-up of my vehicle was convenient and professional. It was very helpful to recieve the email updates in regards to the status of my order, and I apprecia of my vehicle was convenient and professional. It was very helpful to recieve the email updates in regards to the status of my order, and I appreciated that I also received a phone call from Bruce to alert me that my service was complete. I had every reason to trust what they told me, and he even went "above and beyond" to personally check on an issue I was concerned about. I will be continuing all of my service here from now on and would highly recommend you do so as well!! More
It was easy to set up an appointment, and when my schedule changed and I had to reschedule, that was easy. They were friendly and helpful and my car was done when they said it would be. The charge fo schedule changed and I had to reschedule, that was easy. They were friendly and helpful and my car was done when they said it would be. The charge for the work was very reasonable. They gave me a ride home without a long wait. More
Susan turned what at past dealerships has been a negative experience into a positive one. I spent approximatel $1,000. and I don't spend money easlily but left the dealership feeling that I had received valu experience into a positive one. I spent approximatel $1,000. and I don't spend money easlily but left the dealership feeling that I had received value, that the people respencted my time and apprecited my business. More
This is the first service we had at Lexington Toyota since purchasing our Prius there several months ago. We were pleasantly surprised how accomodating the service department was. We got our 5,000 servi since purchasing our Prius there several months ago. We were pleasantly surprised how accomodating the service department was. We got our 5,000 service the same day that we called. The staff was friendly and knowledgeable. More
It is not always easy to get an appointment, so I needed to wait a little bit. However, service was great, and I would recommend this dealership. Susan Green provided a good advice and was friendly. I found to wait a little bit. However, service was great, and I would recommend this dealership. Susan Green provided a good advice and was friendly. I found the quality fo work to be very good. I wish they had a little more space at the site. More
I was very pleased with the service I received at Lexington Toyota today. Susan was very helpful and friendly. The wait was shorter than expected and my overall experience at Lexington Toyota was exc Lexington Toyota today. Susan was very helpful and friendly. The wait was shorter than expected and my overall experience at Lexington Toyota was excellent, as it has always been. It is much more comfortable than any other dealership I have been to. More
Whatever work has been needed to be done, has always been done well. The service department always calls us with questions or explains what other work may be needed. Our car has always been ready as promis done well. The service department always calls us with questions or explains what other work may be needed. Our car has always been ready as promised, and the staff at the desk are very helpful and friendly. It is also appreciated that the car can be left the night before and the key and information dropped in the slot for the service department. More
I have always been pleased with the service at Lexington Toyota and have been a loyal customer for 15 years. I always recommend this dealership to friends. Susan is such a joy to deal with. Even when it Toyota and have been a loyal customer for 15 years. I always recommend this dealership to friends. Susan is such a joy to deal with. Even when it is frantic, she is smiling and has a great sense of humor. My recent service date was today - invoice # TOCS227148 More
I went into the dealership on a busy Tuesday Morning. I had a scheduled appointment and they asked me if I planned on waiting for the car to which I replied yes. They did inform me that the service center had a scheduled appointment and they asked me if I planned on waiting for the car to which I replied yes. They did inform me that the service center was full today, so it may take a little while. My card was ready in just under an hour and all service was performed as necessary. More
I was pleasantly surprised by the friendly, no pressure approach of the staff at Lexington Toyota. Nick and Floyd spent plenty of time patiently answering our questions about the new Prius. They located approach of the staff at Lexington Toyota. Nick and Floyd spent plenty of time patiently answering our questions about the new Prius. They located the exact vehicle that we wanted in short order and the price at Leington Toyota was very competitive. More