Lexington Toyota
Lexington, MA
Filter Reviews by Keyword
By Type
315 Reviews of Lexington Toyota
Very honest and supportive service for a first-time buyer. Helpful in all aspects of the entire process. Acted very professional at all times. All employees were knowledgeable, and did not force an buyer. Helpful in all aspects of the entire process. Acted very professional at all times. All employees were knowledgeable, and did not force any decisions on me. They catered to my needs and made sure that what we came up with was the best choice for me at that time. More
Service was very good. It was a walk in visit and he was able to accommodate with no delay. It was a little pricey for just an oil change... but he did what he said in the agreed upon time and explained the able to accommodate with no delay. It was a little pricey for just an oil change... but he did what he said in the agreed upon time and explained the light that was on and what he did to correct it. Thank you and we will use this dealer again. Good location- easy to find. TOCS227861 More
I have been going to this dealership for the past 3 years. They have always been friendly and efficient. A few days after my last visit, I was leaving town for a 350 mile trip and my low tire pressure years. They have always been friendly and efficient. A few days after my last visit, I was leaving town for a 350 mile trip and my low tire pressure light appeared and I filled the 4 tires and the light did not go out. I stopped by the dealership at a very busy time and they squeezed me in and it turned out being my spare. I was on my way in a short time and did not have to concern myself over the long trip. I appreciated their extra effort at a very busy time. More
I took my Prius in on December 8 for its first (5000 mile) maintenance. The employee who wrote up the job was friendly and efficient, and the work was done in one hour, as promised. The only negative mile) maintenance. The employee who wrote up the job was friendly and efficient, and the work was done in one hour, as promised. The only negative was the loud tv in the waiting area -- if not for that, it would have been a much more pleasant hour. My invoice number is TOCS227911. More
I brought my car in for its first six-month service. The service was quick and efficient -- no complaints from me (although it would have been nice if the volume on the TV set in the waiting room had been service was quick and efficient -- no complaints from me (although it would have been nice if the volume on the TV set in the waiting room had been lower). My invoice number is TOCS228054. More
I have always had a good experience with getting my sienna serviced at Lexington Toyota. Scheduling with them is easy, they have an evening drop off option (so I don't have to wait in line in the morn sienna serviced at Lexington Toyota. Scheduling with them is easy, they have an evening drop off option (so I don't have to wait in line in the morning) and they always get back to me quickly and politely to let me know what (if anything) my car needs. They have always completed the work they promised completely, well and on time. More
Brought my car in for 15,000 mile servicing on a very snowy morning. When I mentioned to Susan that I had been told I could get a ride home, she said that she didn't think they were sending the van out snowy morning. When I mentioned to Susan that I had been told I could get a ride home, she said that she didn't think they were sending the van out because of the bad weather. So she turned around to check with the service manager and he said he would take the van out and drive me home. And he did. What should have been a 5 minute trip, took over 30 minutes as we crawled the whole way. He remained pleasant and even called back to the service shop to tell them to have my car ready for me earlier than originally promised. He came back and picked me up at the earlier time. At least the worst of the storm was over and we had a quick trip back to the dealership. He was clearly vested in making sure I was a happy customer. I was very impressed. More
The work was done very well, the service was excellent, Christopher, the adviser, was friendly and courteous. He offered a free rental car for me to go home with, since this was a major inspection and t Christopher, the adviser, was friendly and courteous. He offered a free rental car for me to go home with, since this was a major inspection and took the whole day. The invoice number was: TOCS227841 I understand I will receive a free oil change as a reward for taking the time to fill this report. More
I purchased my vehicle from Lexington Toyota and they have been servicing my 2002 Toyota Corolla ever since. I never had a problem with customer service or the quality of work. Lexington Toyota's emplo have been servicing my 2002 Toyota Corolla ever since. I never had a problem with customer service or the quality of work. Lexington Toyota's employees are very friendly and helpful. The overall experience has been the best. More
We bought our first car, a 1993 Camry, from Lexington 16 years ago on a recommendation from someone else. We have bought 2 other cars from them in the intervening years, one a new one and one used one. I d years ago on a recommendation from someone else. We have bought 2 other cars from them in the intervening years, one a new one and one used one. I do not deal "hard" for the lowest price as I believe you get what you pay for, and with Lexigton it has been worth it. They are always up front and honest to deal with, whether a car purchase or service. More