Lexington Toyota

Virgil was wonderful! He answered my questions, Virgil was wonderful! He answered my questions, answered mails promptly and kept my car in stock while I was away. The entire team worked well w Virgil was wonderful! He answered my questions, answered mails promptly and kept my car in stock while I was away. The entire team worked well with him and I got very good advice. Thank you! More

For all women who hate the idea of buying a car on their own, Lexington Toyota is the dealership for you! As a professor who actually teaches negotiations, I was still anxious about the process. And now a own, Lexington Toyota is the dealership for you! As a professor who actually teaches negotiations, I was still anxious about the process. And now as a widow and never having bought a car alone, I'd been dreading the whole event. But at Lexington Toyota - a family-owned, boutique-type dealership, I found the people AND the product I needed. Steve - the Internet connection, and Joel - the salesperson -- were amazing. I was treated with respect and, because I know people in the industry, received a fair price. Joel was thoughtful, intelligent, and symbolized the quality of service that I found at Lexington Toyota. And trust me, I did my homework at 4-5 other Toyota dealerships in the Boston area. Not only were the people great, not only was the price fair, but Joel, Steve, and Lexington Toyota found me a very rare-to-find model. Apparently, the model of RAV4 I wanted with the features I wanted in the color that I wanted was not accessible to ANY of the other dealerships I had contacted. But at Lexington Toyota, they brought in the car of my dreams from a few hundred miles away. If you're a woman who needs to buy a new or used car, I feel really comfortable referring you to Lexington Toyota in general, and to Joel in particular. I NEVER thought I'd be writing a fan letter to a car dealership. But here it is. More

I dealt mainly with the salesman, Peter Franklin. However, everyone there was friendly, helpful, and personable. I had a very uncomplicated situation: I just wanted to buy a 2011 Prius as soon as pos However, everyone there was friendly, helpful, and personable. I had a very uncomplicated situation: I just wanted to buy a 2011 Prius as soon as possible, and this was the closest dealership. That said, there are other dealerships in the area. I decided to work with this dealership because I wanted a straightforward, low pressure, no bull experience. Other dealerships farther away offered us special "deals" to buy from them, which turned out to be things that "just came with" the car I ended up buying right there in Lexington. Peter's definitely a salesman. He wants your business, and what he wants to sell you is... the car that you want. More

I came into Lexington Toyota because my mom had purchased a vehicle a couple weeks prior and had a terrific experience all around. I walked in and immediately felt comfortable. Peter Franklin was terrific a a vehicle a couple weeks prior and had a terrific experience all around. I walked in and immediately felt comfortable. Peter Franklin was terrific all the way through the process. Very friendly, down to earth, detailed and prompt in answering questions and follow through. I was pretty particular about the car I wanted and had been to a few dealerships prior to my arrival. The particular RAV that I was looking for was hard to locate, but they did it and they did it quickly! Felt like part of the family driving my awesome car off the lot. I would highly reccomend this dealership and Peter Franklin to anyone in the market for a new car! More

We're happy with the service we received. We went to this dealer because it was close by, but we're glad we did. Our salesmen was very helpful and was easy to work with. We even had our 10 month old with us, dealer because it was close by, but we're glad we did. Our salesmen was very helpful and was easy to work with. We even had our 10 month old with us, but he was more then happy to play with her and put our car seat in for a test drive. Everyone we talked with was friendly and put us at ease. We'll definitely go back and I've been referring my friends and family there. More

I just bought a great car at an incredible deal from here, specifically from Peter Franklin (best at the dealership). Peter had no intention of selling me a car the day I went in, but his fruitful knowl here, specifically from Peter Franklin (best at the dealership). Peter had no intention of selling me a car the day I went in, but his fruitful knowledge and down-to-earth opinions on many cars help influence me to walk out of the dealership with a new car. He gave me an amazing car with a spectacular deal that I know I would not find anywhere else. I was very impressed with his demeanor with other sales colleagues and his attention to detail. I would highly recommend getting a Toyota from Peter Franklin! More

I brought my daughter in to look for her first car. Peter did not pressure her in anyway and offered practical suggestions. He answered every question she had and made the entire experience one we'll t Peter did not pressure her in anyway and offered practical suggestions. He answered every question she had and made the entire experience one we'll treasure forever. She went in not sure she would be buying that day, but got a beautiful Camry for a great price. More

The Best Dealership ever, great group of people, attention to detail, superb customer service. They made the process of buying a new vehicle so simple and painless, if you want a dealership who know attention to detail, superb customer service. They made the process of buying a new vehicle so simple and painless, if you want a dealership who knows your name and will treat you like family or an old friend go to Lexington Toyota. More

Started new car shopping a couple weeks ago and this was the first place we went. I test drove a Corolla, but they didn't have any Prii in. However, no worries, they put me on a list, and called me first t the first place we went. I test drove a Corolla, but they didn't have any Prii in. However, no worries, they put me on a list, and called me first thing when they got some in about a week later. I test drove it and bought it right away. Peter was no pressure, down to earth, told me what I needed to know and was great answering any questions I had. The staff was friendly and eager to help. My girlfriend has her Matrix serviced there for several years, and now I'm a fan too. Great dealer! More

overcharged for service using routine prepaid coupons from Toyota. According to Toyota of North America the coupons are valid at any Toyota dealer except the 1% of dealers not accepting them. Lex. Toyota from Toyota. According to Toyota of North America the coupons are valid at any Toyota dealer except the 1% of dealers not accepting them. Lex. Toyota is in that 1%. However they did not inform us of that and charged more than $300 over the value of the prepaid coupons. Toyota of NA refunded part of the charges, but not all. Lex. Toyota refunded $0. More