
Lewis Toyota
Topeka, KS

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928 Reviews of Lewis Toyota

Wonderful customer service It was great. Niki Leduc was wonderful to work with. she helped us find a car that was in our price range and was very friendly. It was great. Niki Leduc was wonderful to work with. she helped us find a car that was in our price range and was very friendly. More
Good salesman; management still playing games The salesman that assisted us in our purchase was very kind, patient, and personable. Our 5-year old even took to him, lol. He began “selling us” bu The salesman that assisted us in our purchase was very kind, patient, and personable. Our 5-year old even took to him, lol. He began “selling us” but was quick to respond when we pushed back. He showed us three separate vehicles of our choosing (including test-drives) and answered all of our questions without making up too much. Then he brought out two “top” choices into the garage so we could compare them side-by-side (it was raining). Then the “show” started. We started talking price, and (of course) the first offer was waaay above where we said we needed to be. There were several “let me check with my manager and see what we can do” moments, and the manager made a trip or two out to try and intimidate us into accepting their offers. I finally got tired of playing the game and gave them our final offer — of course they were able to “work their magic” and got within $10 of the payment we wanted. They accomplished this by stretching the loan out until the end of time so we still overpaid for the car, but it’s the one my wife wanted so I’ll live with it. I was really disappointed to find out that Lewis Toyota plays the same old dealer games; it really affected my view of them. I think their service department is amazing. I wish the sales department had the same integrity. I should be clear that my dissatisfaction wasn’t with the salesman we worked with; he was likeable and I realize he was following the company’s playbook (I even overheard another new salesperson being “trained” at the desk behind us). I AM saying that the manager caused my eyes to roll, and the sales process made my blood boil. We likely won’t buy here again... Last thing; the finance person we worked was professional and courteous. No problems there either. More

Review of sales staff. Great sales staff! The friendliness and attention to detail was excellent. Everyone on sales staff team got me ready to go in my new Camry! Great sales staff! The friendliness and attention to detail was excellent. Everyone on sales staff team got me ready to go in my new Camry! More
Absolutely the best! The staff was very courteous and helpful. This is a wonderful dealership. Went above and beyond to help me find the perfect car - even in cold, rai The staff was very courteous and helpful. This is a wonderful dealership. Went above and beyond to help me find the perfect car - even in cold, rainy weather. More
Easily the best car buying experience ever! John Dasher and the team at Lewis were amazing. From my first phone call to leaving the lot with our new vehicle, everyone we dealt with was prepared, John Dasher and the team at Lewis were amazing. From my first phone call to leaving the lot with our new vehicle, everyone we dealt with was prepared, personable and professional. We were treated fairly and got another great Toyota vehicle. More
Great place to buy a car When one of my cars was totaled in an accident I needed to replace it. I had purchased a couple other car from Lewis Toyota in the past so I returned When one of my cars was totaled in an accident I needed to replace it. I had purchased a couple other car from Lewis Toyota in the past so I returned to see what I could buy. Even though I change my mind repeatedly over the course of several days as to whether to buy used or new and what model the entire staff there was very friendly and helpful through the entire process. More
We leased another sienna to replace our sienna that went off The whole crew from our sales person to management to finance manager and absolutely anyone we had chance to interact with was very friendly and profe The whole crew from our sales person to management to finance manager and absolutely anyone we had chance to interact with was very friendly and professional. Maggie Mahood our sales person was very knowledgeable of her products and helped us immeasurably in making our decision. We will be back again More

Pleasant - Respectful - Thorough From our arrival, to the attention given to our needs and wishes, to the selection process, to the purchase and delivery EVERTHING we experienced radi From our arrival, to the attention given to our needs and wishes, to the selection process, to the purchase and delivery EVERTHING we experienced radiated professionalism. Thanks to all at Lewis for being “WINNERS”! More
Easiest new car purchase I’ve ever had Easiest new car purchase I’ve ever had. Maggie was very helpful with helping me find the vehicle I was looking for and helped make the process go smoo Easiest new car purchase I’ve ever had. Maggie was very helpful with helping me find the vehicle I was looking for and helped make the process go smooth and easy. More
Trade and Purchase This was the second time I purchased from Lewis Toyota. Because I loved my 4Runner so, but had to part ways due to the toll my gravel road was taking This was the second time I purchased from Lewis Toyota. Because I loved my 4Runner so, but had to part ways due to the toll my gravel road was taking on her back end, I could not bring myself to stray too far quite yet, which caused me to consider the Tacoma. Maggie was recommended to me by a friend, and she really was so awesome and genuine, and I was sad to leave her when everything was finished. Brad was very courteous and approved a great deal on my trade in and new vehicle, which made the experience swift and easy. There were a few other salesman, the finance guy, and tech lady, whose names unfortunately have left my mind, so sorry I can’t give you a shout out too, but you know who you are and your helpful and fun attitudes also contributed to a very pleasant experience. More