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Lewis Ford Sales Inc.

Fayetteville, AR

4.5
160 Reviews

2479 N Shiloh Dr

Fayetteville, AR

72704

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160 Reviews of Lewis Ford Sales Inc.

October 09, 2024

Came in to get a new key, took a little longer than expected but First encounter was good. More

by Philkbxmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Oct 10, 2024 -

Lewis Ford Sales Inc. responded

We appreciate your patience and understanding while our team helped you secure a new key. If there is anything else we can do to assist, please be sure to reach out. Thank you, Shelby Lewis - General Manager - shelbylewis@lewisautogroup.com

October 06, 2024

Always treat us good! Helping in anyway they csn any time we need and. And quick to take care of our needs. More

by Altramm84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Oct 07, 2024 -

Lewis Ford Sales Inc. responded

Thank you for sharing your experience! We're delighted to know that the Lewis Ford team consistently meets your needs and provides excellent service. We appreciate your support and look forward to assisting you in the future!

October 04, 2024

Twice theyve deflected responsibility when it was 100 their failure, didn't completely fix the problem. More

by brianbirkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy
Oct 04, 2024 -

Lewis Ford Sales Inc. responded

Brian, I'm sorry to hear about your experience and the issues not being fully resolved. We strive for accountability and thorough service, so this feedback is concerning. Please reach out if you'd like us to address these matters further. Thank you, Shelby Lewis - General Manager - shelbylewis@lewisautogroup.com

October 01, 2024

Quick service, easy to deal with the young lady, respectful and friendly, I can’t say enough good things about my experience. More

by bryansmoore1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson
Oct 01, 2024 -

Lewis Ford Sales Inc. responded

Bryan, we're delighted to hear you had such a positive experience with our team at Lewis Ford! Thanks for the great feedback.

July 22, 2024

Everyone we came in contact with were super helpful just a great experience all around More

by stephaniebyrum12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great
Jul 23, 2024 -

Lewis Ford Sales Inc. responded

Your kind review warms our hearts! Thank you from the Lewis Ford Team.

July 18, 2024

Good service from the mobile service truck. The two service technicians knew what they were doing, and were very polite and friendly. More

by fredguthrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and johnny
Jul 19, 2024 -

Lewis Ford Sales Inc. responded

Fred, we're glad to hear our mobile service team at Lewis Ford provided you with excellent and friendly service. Thanks for the positive feedback!

June 19, 2024

Service was great! Everyone was kind of courteous! Car wash was awesome and the time it took was quick More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ George
Jun 20, 2024 -

Lewis Ford Sales Inc. responded

Thank you for the positive feedback! We're glad to hear that our team at Lewis Ford provided great service and a quick car wash. We appreciate your support!

June 18, 2024

First time to the new dealership had a very good experience got my truck in and fixed in just a few hours. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy johnson
Jun 18, 2024 -

Lewis Ford Sales Inc. responded

We're glad to hear you had a great experience at Lewis Ford and that we could get your truck fixed quickly! Thanks for the review!

June 11, 2024

Was on time but late at new location because I wasn’t informed they had relocated. Had a recall to take care of which took about an hour and a half. All went well ! People were friendly & personal ! More

by freemanfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Jun 12, 2024 -

Lewis Ford Sales Inc. responded

We're glad to hear that despite the initial confusion, your recall service went smoothly and our team at Lewis Ford provided friendly and personal assistance. Thanks for sharing your experience!

Jun 12, 2024 -

freemanfl responded

You’re welcome !

May 02, 2024

Nice new place. Got the grand tour. Standard maintenance service (oil, oil filter change, tire rotation, fluids, inspections) which I have always taken to Lewis Ford More

by jimymackg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 03, 2024 -

Lewis Ford Sales Inc. responded

We're glad to know you enjoyed the grand tour and had a positive experience with your maintenance service at Lewis Ford. We appreciate your loyalty and look forward to seeing you again!

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