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Lester Glenn Subaru

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.8
2,798 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 2,798 reviews

February 23, 2024

Overall, a really great experience from the start. Li was very kind, helpful, informative and made the experience less stressful and more enjoyable. I would easily recommend working with him. Everyone More

by amandakm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ligor Subashi
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Feb 23, 2024 -

Lester Glenn Subaru responded

Hi amandakm, Thank you for your wonderful review! We're thrilled to hear that you had a really great experience with us, starting from the beginning! It's fantastic to know that Li provided you with kind, helpful, and informative service, making the experience less stressful and more enjoyable for you. We truly appreciate your recommendation and are delighted to hear that everyone else at the dealership was wonderful as well. If you ever need anything else or have more feedback to share, don't hesitate to reach out. Enjoy your day, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 22, 2024

Ekaterina explained what would be done and the cost very clearly. Answered all my questions and concerns. Kept me informed of progress. Only negative- I was told wait time would be about one and a half More

by twinkie128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Lester Glenn Subaru responded

Hi twinkie128, Thank you for your feedback! We're glad to hear that Ekaterina provided you with clear explanations, answered your questions and concerns, and kept you informed of the progress during your visit. However, we apologize for the discrepancy in the wait time. Your time is valuable to us, and we'll ensure better communication and accuracy in the future. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your understanding and thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 22, 2024

I had a great experience at this dealership I was there for 6 hours and Ron worked hard for me to afford my new car lease. I know it's trial but your dealership should offer at least a bottle of water 💦 s More

by DMCOLLOGERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro
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Feb 23, 2024 -

Lester Glenn Subaru responded

Hi DMCOLLOGERO, Thank you for your feedback and for sharing your experience with us! We're glad to hear that you had a great experience at our dealership and that Ron worked hard to help you afford your new car lease! Your suggestion about offering a bottle of water during long waits is duly noted, and we'll certainly consider ways to improve our customer experience. We're delighted to hear that you appreciated Ron's follow-up call and that he checked in to see how you were enjoying your new Subaru! If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We appreciate your business and hope you continue to enjoy your Subaru! Happy Driving, The Lester Glenn Subaru Team

February 22, 2024

Nicole did an excellent job of explaining what would be done during the service and what the estimated cost would be. When the service was complete, she went over the items that would need attention at th More

by cschmidt56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Lester Glenn Subaru responded

Hi cschmidt56, Thank you for your wonderful review! We're thrilled to hear that Nicole provided you with excellent service during your visit! It's fantastic to know that she did a great job explaining the service process, the estimated cost, and what would need attention at the next service. We'll be sure to pass along your kind words to Nicole! If you ever need anything else or have more feedback to share, don't hesitate to reach out! Enjoy your day, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 21, 2024

The environment at Lester Glen really felt like a family. Everyone was so nice and very understanding of everything. More

by kennedy1.cannon
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Redwood
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Feb 23, 2024 -

Lester Glenn Subaru responded

Hi kennedy1.cannon, Thank you for your wonderful review! We're thrilled to hear that you felt like part of the family with us! Creating a warm and welcoming environment is important to us, and we're glad to know that everyone was nice and understanding throughout your experience! If you ever need anything else or have more feedback to share, don't hesitate to reach out. Enjoy your day, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 21, 2024

I was pleased with the speedy service and friendliness of the staff. I would recommend this dealer to friends and family. More

by Linda and Kevin Holl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Lester Glenn Subaru responded

Hi Linda and Kevin, Thank you for your positive review! We're delighted to hear that you were pleased with the speedy service and friendliness of our staff. Your recommendation to friends and family means a lot to us, and we truly appreciate it! If you ever need anything else or have more feedback to share, don't hesitate to reach out. Enjoy your day, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 21, 2024

The overall experience was positive. The salesman was earnest and very helpful. 2 weeks after purchasing a used Subaru, there was an issue with the battery. The manager urged us to bring More

by VDUENAS.WOLFSON
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Lester Glenn Subaru responded

Hi VDUENAS.WOLFSON, Thank you for your positive review! We're glad to hear that your overall experience was positive and that our team was earnest and very helpful! It's great to know that the issue with the battery was promptly addressed and resolved by our service team, and we're pleased to hear that they were extremely responsive and provided clear explanations during the process. We'll be sure to pass along your kind words to the team. If you ever need anything else or have more feedback to share, don't hesitate to reach out. Enjoy your Subaru, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 20, 2024

I absolutely love Kathy who I was kindly met at the door! She went over everything with me. Mark, the nice man that worked on my car, came out and also answered my questions. He was such a pleasure to work w More

by DIANEKEYSER517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, technician
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Feb 21, 2024 -

Lester Glenn Subaru responded

Hey DIANEKEYSER517, Thank you for your wonderful review! We're delighted to hear that Kathy greeted you kindly at the door and went over everything with you. It's fantastic to know that Mark also provided excellent service and was a pleasure to work with. We'll be sure to pass along your kind words to Kathy, Mark, and the rest of our team! If you ever need anything else or have more feedback to share, don't hesitate to reach out! Enjoy your day, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 20, 2024

Ekaterina Espinosa is such a pleasure to work with! She's friendly and knowledgeable and always takes good care of us and our car! More

by STAN.MENNUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Lester Glenn Subaru responded

Hi STAN.MENNUTO, Thank you for your glowing review! We're thrilled to hear that Ekaterina provided you with excellent service and made your experience a pleasure! It's wonderful to know that she's friendly, knowledgeable, and always takes good care of you and your car. We'll be sure to pass along your kind words to Ekaterina. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Enjoy your day, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 20, 2024

Very satisfied but would have liked more explanation about car features and how to operate them. Spent time reading and learning about them in garage at home More

by lbilip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Pearson
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Feb 23, 2024 -

Lester Glenn Subaru responded

Hi lbilip, Thank you for sharing your feedback with us! We're glad to hear that you were very satisfied overall. We apologize if you felt there wasn't enough explanation about the car features during your visit! Your input is valuable to us, and we'll make sure to address this with our team to ensure better communication in the future. If you have any questions about the features or need assistance with anything else, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

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