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Lester Glenn Subaru

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.8
2,800 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 2,800 reviews

March 15, 2024

Everyone at Lester Glenn is so nice! they make each visit amazing. Awesome customer service from start to finish! More

by toriberntsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lester Glenn Subaru responded

Hi toriberntsen, Thank you for your kind words! We're delighted to hear that everyone on our team has provided you with amazing customer service and that each visit has been enjoyable! Providing excellent service from start to finish is what we strive for, and we're glad to know that we've met your expectations! If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

I have no issues. The visit went well, but I will say this dealer rater site is a bit buggy. This is the 4th time I’ve tried to submit this review. More

by DREVILMX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Lester Glenn Subaru responded

Hi DREVILMX, Thank you for your feedback! We're glad to hear that your visit went well. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

It's all about the people. .. Everyone there was so nice, bending over backwards to be helpful, patient with a million questions, etc. More

by NurseErica13
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro, Jonathan Redwood
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Mar 18, 2024 -

Lester Glenn Subaru responded

Hi NurseErica13, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team! Providing exceptional customer service is our top priority, and we're glad to hear that everyone was helpful, patient, and accommodating during your visit. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

Very easy buying experience, everyone was extremely helpful. Made us feel good about being at a dealership More

by BRADDJAMESON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Palazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro, Francis Pearson
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Mar 18, 2024 -

Lester Glenn Subaru responded

Hi BRADDJAMESON, Thank you for your fantastic review! We're delighted to hear that you had a very easy buying experience and that everyone at the dealership was extremely helpful! Creating a positive and welcoming atmosphere for our customers is important to us, and we're glad we could make you feel good about your dealership experience. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

I waited 3. 5 hrs before I was offered a loner car. They seemed to have trouble determining why my check tire icon was lit. More

by PATTIMCFARLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Lester Glenn Subaru responded

Hi PATTIMCFARLIN, We're truly sorry for the extended wait you experienced during the initial diagnostic process. We understand that waiting for 3.5 hours can be frustrating, and we apologize for any inconvenience it caused! Our team worked diligently to determine the cause of the check tire icon being lit, and we apologize for any challenges encountered during the diagnosis. Electrical repairs can be complex, and we appreciate your patience as we worked to resolve the issue. Thank you for your understanding, and please don't hesitate to reach out if you have any further questions or concerns. We appreciate your business and the opportunity to serve you. Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

When I bought my CrossTrek in 2019 I purchased 5 years worth of oil changes and tire rotations. This is the 5th year, and LG, including Nicole, has done exactly as promised. They are always ready as sched More

by RYDER1027
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro
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Mar 15, 2024 -

Lester Glenn Subaru responded

Hi RYDER1027, Thank you for your detailed review! We're thrilled to hear that you've had a consistently positive experience with us over the years. Providing timely and reliable service is what we aim for, and we're glad we could deliver on our promises. We'll be sure to pass along your kind words to Nicole and Patrick. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

We had an excellent experience at Lester Glenn Subaru. Melissa Arnold was our sales agent. Not only was she friendly but she was also very knowledgeable about the vehicles and easy to deal with. Lindsa More

by EMCORLISS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lester Glenn Subaru responded

Hi EMCORLISS, Thank you for your excellent review! We're delighted to hear that you had a great experience with Melissa and Lindsay. Providing friendly and knowledgeable service is what we strive for, and we're glad Melissa made your car-buying experience smooth and easy by being easy to deal with and well-informed about the vehicles. We'll make sure to pass on your kind words to Melissa and Lindsay. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

Everyone was pleasant and efficient. Was greeted immediately. Was kept up to date with everything. My only issue is that it takes so long for a routine oil change More

by SUSANLEIBLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lester Glenn Subaru responded

Hi SUSANLEIBLEIN, Thank you for your review! We're pleased to hear that everyone was pleasant and efficient during your visit and that you were greeted immediately and kept up to date with everything. However, we apologize for the delay you experienced during your routine oil change. We understand that your time is valuable, and we'll do our best to improve our efficiency to ensure a smoother experience for you in the future. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

I had an excellent experience at Lester Glenn. Always appreciate Kathy's attention to detail and helping me. More

by MACPOV
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lester Glenn Subaru responded

Hi MACPOV, Thank you for your excellent review! We're delighted to hear that you had a great experience with us and that Kathy's attention to detail was appreciated! Providing top-notch service is what we aim for, and we're glad Kathy could assist you effectively. We'll make sure to pass on your kind words to Kathy. If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 14, 2024

They are a great dealership to deal with and they always take good care of my car. More

by KTARBOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Lester Glenn Subaru responded

Hi KTARBOUS, Thank you for your review! We're delighted to hear that you've had a positive experience with us and that we've taken good care of your car. Providing excellent service and ensuring customer satisfaction are our top priorities, and we're glad we could meet your expectations. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

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