Lester Glenn Subaru
Toms River, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 3:30 PM
Tuesday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 3:30 PM
Thursday 7:00 AM - 3:30 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 3:30 PM
Tuesday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 3:30 PM
Thursday 7:00 AM - 3:30 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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You filled my already filled washer fluid to the top and it was touching the fill cap. You slightly overfilled my coolant that was already at the fill mark. Is the reason for this so you had an excuse t and it was touching the fill cap. You slightly overfilled my coolant that was already at the fill mark. Is the reason for this so you had an excuse to charge me $8.49 plus tax in shop fees? I always take care of this work and did not ask anyone to overfill anything, let alone even fill these things for a charge. Oil change and tire rotation were done ok. Your charging me $2.99 for your recently created document retention fee is a double charge as this job is your responsibility as part of the service. In other words, a garbage junk fee. More
They are pleasant, professional, knowledgeable and keep you updated on the work being performed and the amount of time to complete the service. you updated on the work being performed and the amount of time to complete the service. More
This was the second service for my 2023 Outback and it was repeat of first. The staff was courteous from the valet attendant to my service rep - Kat. She was gracious and helpful and kept me updated on th was repeat of first. The staff was courteous from the valet attendant to my service rep - Kat. She was gracious and helpful and kept me updated on the progress of my service. She is a ten out of ten and a joy to work with. More
I am always pleased with the service department at Lester Glenn Subaru. Nicole is excellent to deal with. She explains everything so there are no surprises. The technicians are wonderful. I always make an ap Glenn Subaru. Nicole is excellent to deal with. She explains everything so there are no surprises. The technicians are wonderful. I always make an appointment. My car is taken in on time & the wait is reasonable. More
For the second time, I drove two hours to get to your dealership. Super upbeat place to be a car and you don’t feel like you’re being shaken down. Cody and Jonathan were great, as was Alicia Nash. dealership. Super upbeat place to be a car and you don’t feel like you’re being shaken down. Cody and Jonathan were great, as was Alicia Nash. More
Overall I had a good experience. My sales person, Cody Monica was great. I have to be honest that two things bothered me. First, I was presented with on offer with one interest rate, My sales person, Cody Monica was great. I have to be honest that two things bothered me. First, I was presented with on offer with one interest rate, but when the final paperwork was brought to me it was explained that there was an error and I was shown the incorrect rate. Mine would be higher, but due to the error they would not mark up the rate, the bank was giving me, as they told me they were eligible to do, to compensate for the mistake. Second, I feel like there’s a little bit of a bait and switch for your trade-in value. Their website offers a link where you enter your information and it comes back and gives you a trade in value for your car. When I was there, I was told that they actually use the value given by Carfax, not from the company on the link on their own website, which of course was lower than the one they display to you to bring you into the dealership. I ended up not including the trade in my deal, but feel that if they’re going to use the Carfax value that is the application they should have you put your information in on their own website to get the true amount that they’ll offer you. Overall, it was a good experience, much better than other dealerships that I’ve been to. If those things didn’t occur, I would’ve given a full five stars.. More
Everyone is very nice and friendly. That are also very knowledgeable. They go out of their way to assist you That are also very knowledgeable. They go out of their way to assist you More
Friendly and nice info intact if I needed anything were very accommodating wait wasn’t long and chair was comfy very accommodating wait wasn’t long and chair was comfy More
Brandon Grace was knowledgeable and easy to work with. I was satisfied with how the transaction went. I was satisfied with how the transaction went. More
My first service, Was, an enjoyable experience. Remember if it works, don't fix it. Remember if it works, don't fix it. More