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Lester Glenn Subaru
Toms River, NJ
2,944 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 3:30 PM
Tuesday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 3:30 PM
Thursday 7:00 AM - 3:30 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 3:30 PM
Tuesday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 3:30 PM
Thursday 7:00 AM - 3:30 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 2,944 reviews
May 29, 2024
Went just to see the car and Noah Conklin was very helpful to make my decision very easy and quick helpful to make my decision very easy and quick More
by rakeshbedi
Verified Customer
May 29, 2024
Seth & the entire staff were very helpful and made the purchase of my daughter's first vehicle a 2022 Crosstrek Premium a pleasant experience. In November assisted my mother in law with lease of a 2024 Im purchase of my daughter's first vehicle a 2022 Crosstrek Premium a pleasant experience. In November assisted my mother in law with lease of a 2024 Imprezia. Two solid experiences dealing with staff and Lester Glenn Subaru dealership. More
by pdimeola
Employees Worked With
May 29, 2024
Made an appointment for what I thought would be a quick and easy oil change….I am not that lucky…. Well after two to two and half hours of waiting, the “simple oil change” was completed. During the long wa and easy oil change….I am not that lucky…. Well after two to two and half hours of waiting, the “simple oil change” was completed. During the long wait time, I was able to witness what can ONLY be described as a low budget daytime soap opera with all the work drama that unfolded. Luckily, the service center did offer free popcorn for viewing pleasure to witness the ongoing drama. During the time I spent waiting I was able to overhear an employee state “F*** this I am not working with her and proceeded to walk out”. Was able to watch multiple employees attempt to fix the coffee maker / cappuccino machine, but failed and then proceed to state “this machine is a xxx and needs to be replaced”. I chuckled to myself and kept watching TV. I also witnessed on numerous occasions a service representative, being arrogant and condescending to customers that had simple questions regarding parts / service being completed on their personal vehicles. Apparently, asking follow up questions is FORBIDDEN and each question was met with shouting and childish face making when the employee walked back to their work desk. When my car was completed I had the pleasure of meeting the only polite individual of the day so far who was the cashier. When paying another employee came over and reached over my shoulder to drop what appeared to be outgoing mail to the cashier. No “excuse me or pardon me” just reach around and dropped off the letters. The cashier shook her head and disbelief and apologized, and I replied with “you shouldn’t have to apologize for the inconsiderate coworkers. It’s not your fault”. She smiled and said have a great day and I walked to me vehicle. When walking to my vehicle the same service representative was pulling up another vehicle and apologized for the “long wait” and proclaimed she can get a five star rating. I laughed out loud and said 5 star rating for drama that unfolded during my visit. I got in my vehicle and left. I am in complete disbelief over the entire service experience. An oil change should not have taken 2.5 hrs. At most maybe 30-45 minutes, especially if I made an appointment. The arrogance attitudes and childish behavior that was portrayed was appalling. Guess customer satisfaction was not top priority that day, which is unfortunate because the ratings are generally good for this and it’s close/convenient to proximity of where I moved too. However, if this is how it runs daily I will just continue to service my vehicle at the dealership I purchased my vehicle. More
by JMKEl
May 28, 2024
The dealership was a clean and friendly place and I had a great experience purchasing a car from here great experience purchasing a car from here More
by BIGBOY3402
May 28, 2024
Found everyone there friendly and informative. A great experience. Melissa was great. Will recommend to my friends. A great experience. Melissa was great. Will recommend to my friends. More
by JOANNEGRASSO
May 27, 2024
Was in for 30k svc and was chatting with my friends Seth Leifer & Jim Grace. Looked at the Crosstrek Limited and then the WIlderness. Was not planning on trading in either. Liked what I had very much so. Th Leifer & Jim Grace. Looked at the Crosstrek Limited and then the WIlderness. Was not planning on trading in either. Liked what I had very much so. The new toys available were nice. But, with the equity from my trade made the deal that much better. There were very paitent with me and walked me through the different options available to me for financing. After taking a day to play with the numbers I ended up coming back when my car was done with svc and traded it in for a new 2024 Crosstrek Wilderness. I only raised my pymt $20.. NOT bad at all for a brand new ride. Thank you AGAIN Jim Grace & Seth Leifer and Nicole Damiano (Svc Queen) You really made this a joyful experience and love how easy Lester Glenn makes the whole process so easy! Thank you again everyone!!! More
by kmohara964
Employees Worked With
Other Employees :
Patrick Piro
May 27, 2024
Seth was awesome and super understanding when it came to buying my first car and my first subaru! buying my first car and my first subaru! More
by celiagreb1
May 26, 2024
A pleasure to deal with. Knowledgeable, helpful, friendly staff made it easy to buy my car and arrange financing. Follow up was great. They had my plates and registration in Knowledgeable, helpful, friendly staff made it easy to buy my car and arrange financing. Follow up was great. They had my plates and registration in two weeks. I highly recommend Lester Glenn Subaru! More
by kbarrand
May 26, 2024
Very efficient and courteous and with thorough explanation of what was done to the car and what needs to be done next time. explanation of what was done to the car and what needs to be done next time. More
by BIRGITSTARK59
Employees Worked With
May 26, 2024
Excellent job diagnosing problem and fixing. Was able to get appointment when I needed it. Was able to get appointment when I needed it. More
by MARIHNAT
Employees Worked With
