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Lester Glenn Subaru

Toms River, NJ

4.8
2,917 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 2,917 reviews

June 15, 2024

As always you take good care of my car. Finding things that need to be fixed and doing it. ThankYpu More

by RUNZA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Lester Glenn Subaru responded

Hey Runza, Thank you for your feedback! We're glad to hear that we always take good care of your car and ensure everything that needs fixing is addressed. If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 15, 2024

Your dealership is very professional. Your employees are knowledgeable, friendly, patient and willing to go the extra mile to meet your needs and successfully get you in the Subaru of you More

by lgallucci2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Lester Glenn Subaru responded

Hey lgallucci2, Thank you for your kind words! We're thrilled to hear that our team, including Will, Lindsay, and Brandon, went the extra mile to meet your needs and get you in the Subaru of your choice! We appreciate your feedback and are grateful for your recognition of our professionalism. If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 14, 2024

Thank you Kerry and Kathleen for all of your hard work to assist me with my automotive issues. More

by CMVARAMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Lester Glenn Subaru responded

Hey CMVaramo, Thank you for your feedback! We're glad to hear that Kerry and Kathleen worked hard to assist you with your automotive issues! If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 14, 2024

Excellent, the BEST Making me write 15 words is just stupid. Who ever makes up these requirements should be fired. More

by MJMCATEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Lester Glenn Subaru responded

Hey MJMCATEER, Thank you for your feedback! If you have any concerns or further feedback you'd like to share, please feel free to reach out to us directly. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

June 14, 2024

I have a problem with the car which makes using the adaptive cruise control extremely dangerous. Problem is it doesn’t happen constantly and a 5 10 or 15 minute test drive is usually not long enough t More

by MSPEEDY61195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember but the issue has nothing to do with them.
Jul 30, 2024 -

Lester Glenn Subaru responded

Hi MSPEEDY61195, Thank you for sharing your concerns. We have shared your review with our management team. We understand how crucial adaptive cruise control is for your safety and appreciate your patience as we work with Subaru to address the issue. We're committed to finding a solution and ensuring your vehicle meets your expectations. Thank you again, The Lester Glenn Subaru Team

June 14, 2024

I worked with Seth when purchasing my Subaru Ascent at Lester Glenn. He welcomed me with a smile and took the time to understand what I was looking for. Seth was extremely patient and answered all of my q More

by carleymollica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro
Jun 27, 2024 -

Lester Glenn Subaru responded

Hey Carley, Thank you for sharing your wonderful experience with Seth at Lester Glenn! We're thrilled he welcomed you warmly, took the time to understand your needs, and provided patient, knowledgeable service! It's great to know that you felt comfortable throughout the process and that you're extremely happy with your Subaru Ascent. If you have any more feedback or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 14, 2024

Every visit to Lester Glenn Subaru is a great experience. Ekaterina in service is the best. She takes great care with my vehicle and looks out for my best interest. Kudos to Kat! More

by GENE.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro
Jun 27, 2024 -

Lester Glenn Subaru responded

Hey Gene, Thank you for your wonderful feedback! We're thrilled to hear that every visit with us has been a great experience for you! Kudos to Ekaterina for taking great care of your vehicle and looking out for your best interest! We appreciate your kind words. If you have any more feedback or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 14, 2024

Nicole is excellent but staff is constantly pushing service package options that are not listed in the maintenance schedule and it is pricy. Please consider a different approach More

by KENKERWIN.KERWIN283
Recommend Dealer
No
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Lester Glenn Subaru responded

Hi KENKERWIN.KERWIN283, Thank you for your feedback! We're glad to hear that Nicole provided excellent service! We apologize for the inconvenience. We are always looking for ways to improve our service and will look into your request. Thank you again, The Lester Glenn Subaru Team

June 13, 2024

Really dissatisfied with my last visit. Totally unexpected bill and never communicated on how much work was going to be. More

by MICHAEL6STEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Senatore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Lester Glenn Subaru responded

Hi MICHAEL6STEIN, Thank you for sharing your feedback. We apologize for any miscommunication regarding the cost of your recent repairs. Before any work is done on a customer's vehicle our service team goes over the cost and gets approval on each job so that the customer understands and approves any work done. We understand that Eric did advise you and got your approval for the work done on your vehicle. We apologize if there was any confusion. We understand our service manager, Bert, has spoken with you and we hope he was able to answer any questions you may have. Thank you again, The Lester Glenn Subaru Team

June 13, 2024

Keith, the service once again went above and beyond! He is the main reason I’ll be back. More

by tmackay59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Lester Glenn Subaru responded

Hi tmackay59, Thank you for your feedback! We're thrilled that Keith provided you with service that went above and beyond. We look forward to welcoming you back for your future needs. If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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