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Lester Glenn Subaru

Toms River, NJ

4.8
2,989 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 2,989 reviews

July 18, 2024

I really appreciate the communication during the visit, including the explanation of my display and brake fluid situations. The time estimates provided were excellent as well, giving me a good idea of wai More

by joelsklar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi joelsklar, Thank you for your feedback! We’re glad to hear that the communication during your visit was helpful and that the explanations and time estimates met your expectations. If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

Service was a wonderful experience. Nicole provided me with additional information which assisted me in deciding about future service. More

by JOHNIPPOLITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro
Aug 02, 2024 -

Lester Glenn Subaru responded

Hi JOHNIPPOLITI, Thank you for the great feedback! We’re pleased to hear that Nicole provided you with helpful information for your future service needs! We’re glad your experience was wonderful! If you have any more questions or need assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

Nicole is always amazing and always goes above and beyond the call of duty. She is caring, empathetic, and professional, which makes you know as a customer that you are in good hands. From insisting on a shu More

by Michele Fury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Lester Glenn Subaru responded

Hi Michele, Thank you for your detailed feedback. We’re thrilled to hear that Nicole consistently goes above and beyond to provide caring and professional service. We’ll make sure to pass along your kind words to her! We’re sorry to hear about the issues you experienced with the Collision Center. Your feedback is invaluable, and we’ll work on addressing these concerns to improve our service. If you need anything else or have more feedback, please don’t hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

Pulled in for service and within a few minutes was greeted. Service was done while I spoke to someone in sales. Received text when car ready. More

by MYRAJ0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi MYRAJ0, Thank you for your review! We’re glad to hear that you were greeted promptly, and that your service was completed efficiently while you spoke with our sales team! We’re also pleased that the text notification for when your car was ready was helpful. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

All staff were attentive and knowledgeable and provided excellent customer service. All questions were readily answered in regard to my vehicle issue. More

by cynthia.mccourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi cynthia.mccourt, Thank you for the great feedback! We’re pleased to hear that our team was attentive, knowledgeable, and provided excellent customer service! We’re glad all your questions about your vehicle issue were answered. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

Everyone was friendly, well spoken and polite. I might not want to hear what you have to say, but when it's calm and polite you can stay calm as well. More

by LEMYELLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi LEMELLOW, Thank you for your feedback! We’re glad to hear that our team’s friendly and polite demeanor made a positive difference! We believe that calm and respectful communication is key to a great experience. If you have any more feedback or need assistance, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

Eric greeted me shortly after I arrived. We discussed what was included in my first visit since taking ownership of my vehicle. It was a very busy day however my vehicle was ready in about More

by jmcottone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Lester Glenn Subaru responded

Hey jmcottone, Thank you for sharing your experience! We're glad to hear that Eric greeted you promptly and that your visit went smoothly. It's great to know that your vehicle was ready within the estimated time. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

Service was good, but the rest of the dealership is shady! Will never buy another vehicle from them! More

by LITTLEJ1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Lester Glenn Subaru responded

Hi LITTLEJ1220, Thank you for your feedback. We're glad to hear that the service was good, but we’re sorry to learn about your concerns with the rest of the dealership. We’d like to understand more about your experience. Could you please send more details to socialmedia@lesterglenn.com? Your feedback is important to us! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

Pleasant people, quick & convenient service. Nicole is a gem. I especially appreciate the pop corn. More

by DANBILINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Lester Glenn Subaru responded

Hi DANBILINSKI, Thank you for your kind words! We're glad to hear that you had a pleasant experience with quick and convenient service! Nicole will be thrilled to hear your feedback, and we're happy you enjoyed the popcorn! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 16, 2024

Great as usual and very easy process and not a long wait at all. Thank you More

by vlaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Lester Glenn Subaru responded

Hi vlaning, Thank you for your feedback! We’re pleased to hear that the process was easy and that you didn’t experience a long wait! If you need anything else or have more feedback, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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