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Lester Glenn Subaru

Toms River, NJ

4.8
2,989 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 2,989 reviews

July 20, 2024

Ron Gordon was a great salesman, he was not pushy and listened to everything i was looking for. Everyone I met at the dealership was friendly and very helpful! I would definitely recommend them. More

by joanpawelec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Giordano
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi joanpawelec, Thank you for your positive review! We’re glad to hear that Ron provided you with a great, non-pushy experience and that our team was friendly and helpful! Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 20, 2024

It was so friendly and caring and helpful. Fantastic! My salesman Seth was wonderful. Will recommend. More

by SIOUXZENSEADREAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi SIOUXZENSEADREAMS, Thank you for your kind words! We're thrilled to hear that Seth made your experience so friendly, caring, and helpful. We'll be sure to pass along your fantastic feedback. If you ever need anything, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 20, 2024

Everyone who worked with me was very professional and knowledgeable. All of my questions were answered and it shows that they all work together as a team. More

by jegiese
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Palazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi jegiese, Thank you for your kind words! We’re thrilled that our team provided you with professional and knowledgeable service! It’s great to know that their teamwork made your experience positive. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 19, 2024

Kathy Ottmer is the reason we're on our 5th Subaru. She's knowledgeable, personable, and feels like a friend. Lester Glenn knew what they were doing when they hired her. More

by JACEPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi JACEPE, Thank you for your kind words! We’re thrilled to hear that Kathy has been such a positive influence on your Subaru purchases! Her knowledge and personable nature truly make a difference! We’re proud to have her on our team. If you need anything else, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 19, 2024

Long wait time for a diagnostic, extremely expensive- $760 cost to fix with a $100 part. $600 in labor for a relatively easy job is unfair. The person I worked with did not communicate how long it would More

by shaynagalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Ottmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Lester Glenn Subaru responded

Hi Shaynagalla, We're sorry for the confusion regarding the diagnostic and repair costs. It sounds like there was a breakdown in communication about the quote, and we understand how frustrating that must be. Our service manager Bert has reached out to you and left you a voicemail to explain. If you could please give him a call back we will be happy to help! Thank you for your patience, and we’ll work to ensure this doesn’t happen again. Happy Driving, The Lester Glenn Subaru Team

July 19, 2024

Lease ad was a bait & switch. Lease ad was based on one stock number, which you didn't have. Need to improve the management of the Customer. Don't talk down to me, example Meliss More

by Amyvanyoung66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salvatore Falcone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Mulrain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Markou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Lester Glenn Subaru responded

Hi Amy, Thank you for sharing your feedback. We’re sorry to hear about your experience and the misunderstanding with the lease ad! We have shared this review with our management team and they want to address your concerns and ensure everything is resolved to your satisfaction. Our sales manager, James, is waiting to hear back from you and has reached out via call, text, and email. Please let us know if there’s anything else we can do in the meantime. Happy Driving, The Lester Glenn Subaru Team

July 19, 2024

Will and the staff made it an easy experience. It's my first Subaru and I'm looking forward to enjoying it. More

by LindaC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi LindaC, Thank you for your review! We’re glad to hear that Will and the team made your experience easy and enjoyable! Congratulations on your first Subaru—we hope you love it! If you have any questions or need assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 19, 2024

I had a very pleasant experience buying my next Subaru . Fantastic service, great sales team. More

by kocyk25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi kocyk25, Thank you for the great feedback! We’re thrilled to hear that you had a pleasant experience buying your Subaru and that our sales team provided fantastic service. If you need anything else or have more feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 18, 2024

I was able to buy out my leased vehicle, so I was very happy with everything. More

by POHBEAR51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvatore Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi POHBEAR51, Thank you for sharing your experience! We’re delighted to hear that you were happy with the process of buying out your leased vehicle! If you need any further assistance or have more feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 18, 2024

Nicole always extremely busy. Always so personal got to love her. Subaru scored when they hired her. More

by JLBLBEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi JLBLBEACH, Thank you for your kind words! We’re thrilled to hear that Nicole's personal touch and dedication have made a positive impact! We're proud to have her on our team. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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