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Lester Glenn Subaru

Toms River, NJ

4.8
2,988 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 2,988 reviews

August 24, 2024

Nicole is my "go to" person at this dealership. She is always very helpful & goes above & beyond to answer my questions or concerns. More

by MACFARBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Lester Glenn Subaru responded

Hi MACFARBO, Thanks for the great feedback! We’re glad to hear that Nicole is your "go-to" person and that she consistently goes above and beyond to assist you! We appreciate your loyalty and look forward to helping you with anything you need! Happy Driving, The Lester Glenn Subaru Team

August 23, 2024

Always a great experience at Lester Glenn. They had the perfect fit and we found what we wanted More

by Legacy purchase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Lester Glenn Subaru responded

Hi Legacy, Thanks for the positive review! We’re thrilled to hear that you always have a great experience with us and found the perfect fit for what you wanted. We appreciate your continued trust in us! Happy Driving, The Lester Glenn Subaru Team

August 23, 2024

Everyone is very attentive and concerned about taking care of your needs and taking the time to explain everything. More

by VZAZZARA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Lester Glenn Subaru responded

Hey VZAZZARA99, Thanks for the fantastic feedback! We’re so glad to hear that our team was attentive and took the time to explain everything thoroughly! Providing a great experience is important to us, and it’s wonderful to know that we met your expectations. If you need anything else or have more questions, just let us know! Happy Driving, The Lester Glenn Subaru Team

August 23, 2024

The service was fine but having a 8am appointment and not having the car ready until 3:30 was disappointing. More

by TLDENNINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Lester Glenn Subaru responded

Hi TLDENNINGER, Thank you for your feedback, and we apologize for the delay in getting your car back to you! We have shared your review with our management team. To clarify, the delay, your vehicle was a "drop off" appointment. "Drop off" vehicles are serviced after the "Waiter" vehicles are taken care of. However, a specific time can be requested. We’re glad you were happy with Nicole’s service, but we realize the timing was disappointing. We’ve taken steps to ensure that we’re more specific with our customers about service completion times to prevent any future misunderstandings. If you have any other concerns or need anything further, please feel free to reach out—we’re here to help. Happy Driving, The Lester Glenn Subaru Team

August 22, 2024

Ekaterina is The Best! She always greets me by name and a smile and asks if I need anything. If the wait is a little longer she comes by to talk and let me know what's go More

by LMATURO1104
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro, Ronald Giordano
Aug 23, 2024 -

Lester Glenn Subaru responded

Hey LMATURO1104, Thank you for the wonderful feedback about Ekaterina! We’re delighted to hear that her warm greetings and attentive service make your visits enjoyable! Keeping you informed and comfortable is important to us, and it’s great to know Ekaterina is doing just that. If you ever need anything else, just let us know! Happy Driving, The Lester Glenn Subaru Team

August 22, 2024

I got the car I wanted at a price I was more than comfortable with and terrific value on my trade in. Couldn’t ask for more! More

by ed_townsend
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Jones-Rulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Lester Glenn Subaru responded

Hi Ed, We're thrilled to hear you got the car you wanted at a price you were comfortable with, and that the trade-in value exceeded your expectations! It's great to know we could provide you with such a fantastic experience! If you ever need anything else or have more questions, we’re here to help! Happy Driving, The Lester Glenn Subaru Team

August 22, 2024

The service I received was outstanding. I called early on Monday morning explaining my problem and by 12:30 my car was inthe shop. Fortunately the problem was on a recall and it didn’t cost More

by HELENE6CYPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex was very kind and transported me back and forth to the dealership while my car
Aug 22, 2024 -

Lester Glenn Subaru responded

Hi Helene, We're so glad to hear that you had an outstanding experience with our service team! It's great to know that we could address your issue quickly and at no cost! If you have any more questions or need further assistance, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

August 21, 2024

Thank you to Nicole Damiano who helped us on our way to Wildwood from Montréal. We needed a new tire after a flat on the Garden state. We were after hours but she had made the repair done quickly. Thanks More

by Nicole from Montréal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lester Glenn Subaru responded

Hi Nicole, Thank you for the kind words! We’re thrilled to hear that Nicole and our mechanic were able to assist you swiftly during your trip! It’s always our pleasure to help out, no matter the time. Safe travels and we hope you enjoyed your time in Wildwood! Happy Driving, The Lester Glenn Subaru Team

August 21, 2024

I had a service scheduled at 9:40 AM for an oil change and tire rotation. I arrived exactly at that time, and I always ensure that I get a very specific appointment because I know that I need a specific m More

by AUCAL1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Lester Glenn Subaru responded

Hey Aucal, Thank you for sharing your experience with us, and we sincerely apologize for the long wait time and the issues with your tires after service! We understand your fristration, and we’re sorry for any inconvenience caused. We’ve shared your review with our management team and understand that our team has offered the option to schedule your services at our GMC facility to avoid any future delays due to lift capacity. Your time is valuable to us, and we want to ensure your next visit is much smoother. If you have any other concerns or need further assistance, please don’t hesitate to reach out—we’re here to make things right! Happy Driving, The Lester Glenn Subaru Team

August 21, 2024

I’m a returning customer to Lester Glenn Subaru, trading in my 2023 Forrester for a 2024 Outback. I can’t begin to tell you how inspiringly hard Seth worked to make this deal come together! Friendly, amica More

by Lauren W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lester Glenn Subaru responded

Hey Lauren, Thank you so much for your wonderful review! We're thrilled to hear that Seth made your transition from the 2023 Forester to the 2024 Outback such a smooth and enjoyable experience.! It’s great to know that he was able to understand your needs and find the perfect match for you and your growing family! We’re so glad Seth could make you feel like part of the Lester Glenn family and that you’re excited about your new ride. We can’t wait to welcome you and your friends and family back! Happy Driving, The Lester Glenn Subaru Team

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