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Lester Glenn Subaru

Toms River, NJ

4.8
3,110 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 3,110 reviews

October 09, 2024

Lester Glenn Subaru is tops in my book. Kathy has always taken very good care of me. This last visit, Eric handled my problems also with great care and kindness. More

by JANEWBOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

This dealership is the greatest. I traveled 100 miles in order to buy a new car from Lester Glenn. The dealership is excellent. They hire professional people who know their jobs, More

by Joan Zanistowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

The ease of getting my car in for service, great communication, friendly staff- knowing my car is continuously safe! My life is so busy, they make it easy to keep up with taking care of my car. More

by MCORRIGAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

When I go there for service Nicole goes out of her way to make sure I'm taken care of. She is knowledgeable and you know she won't give you any xx. I love my Subaru and I know it will be well taken care of. More

by Ohmster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Seth and Lester Glenn was recommended to me by a family friend, they were very friendly and helpful. More

by salfacciola7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Markou
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Horrible. They sold me a truck with a bad transmission and have yet to fix it More

by casscontracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Seth Leifer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

casscontracting responded

Sold me a truck with a bad transmission and have not advised if fixing it. Violating state law

Oct 09, 2024 -

Lester Glenn Subaru responded

Hey Casscontracting, We're sorry to hear about the issues you're facing with your truck. We have shared this review with our management team and understand that our team is actively working on getting this resolved as quickly as possible. The transmission has been ordered, and we'll make sure to replace it as soon as possible. We appreciate your patience as we get this sorted out and want to make sure you're back on the road without any further delays. Thanks for bringing this to our attention, and we’ll stay in touch with updates. Best, The Lester Glenn Subaru Team

October 07, 2024

Friendly staff and terrific service. They explain in detail every they do to your vehicle. More

by MCAMPOS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Everyone was pleasant and attentive. Nice waiting area in and out in no time. Thank you More

by NEWKYM2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

I spent $1500 3 months back to fix my air conditioner. Now they are saying I need to spend another $1600 to fix it again. No thanks... More

by JMALONE1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Conroy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lester Glenn Subaru responded

Hi John, We understand your frustration. When you visited our service department in June with your initial concerns about your vehicle's air conditioning system, our technician diagnosed your vehicle as experiencing a leak at the expansion valve o-ring. We replaced the condenser expansion valve and low-side fitting toe at the compressor. We then recharged your system and tested it to ensure it was working as intended. All signs indicated that it was operating as intended. Unfortunately, after several months and an additional 5,000 miles traveled on your vehicle, when you experienced additional concerns with your air conditioning system, our technician diagnosed the new concern as requiring a new compressor. Our team presented you with these findings and you declined the repair. If there's anything we can do to assist you further, please do not hesitate to reach out to our service management team. Thank you. The Lester Glenn Subaru Team

October 06, 2024

I will definitely recommend Lester Glenn Subaru. The whole process was like clockwork, very precise. Everyone was extremely helpful and very knowledgeable, Starting with Alicia who set everything up More

by erdmanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Grace and Cory
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