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Lester Glenn Subaru
Toms River, NJ
2,912 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 3:30 PM
Tuesday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 3:30 PM
Thursday 7:00 AM - 3:30 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 3:30 PM
Tuesday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 3:30 PM
Thursday 7:00 AM - 3:30 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 2,912 reviews
August 22, 2024
I got the car I wanted at a price I was more than comfortable with and terrific value on my trade in. Couldn’t ask for more! comfortable with and terrific value on my trade in. Couldn’t ask for more! More
by ed_townsend
Verified Customer
August 21, 2024
If I could rate this dealership at a Zero or below I would. I first want to say, Ekaterina in Service is the only GOOD part of Lester Glenn Subaru, not sure why she wants to work there! We have spent A would. I first want to say, Ekaterina in Service is the only GOOD part of Lester Glenn Subaru, not sure why she wants to work there! We have spent A LOT OF MONEY and have been VERY PATIENT with the non stop screw ups by your service department.We have a vehicle with 40,000 miles on it. This last visit is just another SCREW UP! We were told the oil pan had to be replaced as there was a leak. When I asked why I never saw a leak in my driveway, I was told it just started. WHAT? Oh, but it is covered under warranty. Nice, this sounds like a way for them to make more money! Going back to the previous visit, we purchased a "tire warranty package" when we bought the car. Lester Glenn could not find this in the system. After so much trouble, the NEW tire that was put on the car was a DIFFERENT tire than we had. That created driving issues and air leakage. WE WERE TOLD THE MECHANIC WAS NEW! HOW ON EARTH DID YOUR SERVICE DEPARTMENT GET TRAINED??? Then, the next visit, we were told we needed 4 NEW tires at an over priced amount of money! We figured, if we do not go to the Dealer, they may not cover any future problems. IMMEDIATELY after picking up the car that took SEVERAL DAYS to service, the tires pressure is LOW AGAIN! We had a 6 hour drive, each way, out of state with a car and tires that we could not trust after spending almost $3,000.00 on service and tires! Turns out, it was due to the valve stem where you put air in. We were told by your Service Department new tires DO NOT COME WITH NEW VALVE STEMS! WHAT? We severely OVER PAID, AGAIN, at Lester Glenn and STILL DO NOT HAVE A CAR WE CAN TRUST! There are numerous other issues, like the 2 windshields and sunroof put in, the NOISE IN THE CAR SINCE THESE WERE INSTALLED IS AWFUL! I am sick to my stomach just reliving this NIGHTMARE. We have spoken with numerous other Toms River residents about your Service Department and there seems to be a TREND! No one we spoke with will ever go back and now you can add us to this list. NEVER AGAIN will we be ripped off, over charged and NOT get straight answers and proper service. I will be reporting Lester Glenn to every State and Government agency as this is a SAFETY CONCERN and A FINANCIAL CONCERN especially for us disabled Veterans and over 60 year old people in this area. I believe we are owed compensation for the over priced, time consuming, low quality and POOR SERVICE. THIS MEANS THE NEW TIRES THAT ARE SUPPOSED TO COME WITH A WARRANTY WE CAN NOT BENEFIT FROM AS WE WILL NEVER RETURN TO LESTER GLENN. It is an UNDERSTATEMENT to say how FURIOUS I am. More
by GANDG923
Employees Worked With
August 21, 2024
Thank you to Nicole Damiano who helped us on our way to Wildwood from Montréal. We needed a new tire after a flat on the Garden state. We were after hours but she had made the repair done quickly. Thanks Wildwood from Montréal. We needed a new tire after a flat on the Garden state. We were after hours but she had made the repair done quickly. Thanks to the young mecanich who worked late for us. We were lucky to deal with you. More
by Nicole from Montréal
Employees Worked With
August 21, 2024
I had a service scheduled at 9:40 AM for an oil change and tire rotation. I arrived exactly at that time, and I always ensure that I get a very specific appointment because I know that I need a specific m and tire rotation. I arrived exactly at that time, and I always ensure that I get a very specific appointment because I know that I need a specific mechanic and a specific bay to be able to lift my truck. I Did not get done with my appointment until 1:40 PM. Less than an hour after service while driving home both of my back tires indicated low air in them. So now that I just waited four hours for entire service, it still wasn’t completed. If I didn’t have a service plan already with Subaru , I truly would never come back again. I waited that entire time, and was actually the only one waiting when my car was finally finished. More
by AUCAL1992
Employees Worked With
August 21, 2024
I’m a returning customer to Lester Glenn Subaru, trading in my 2023 Forrester for a 2024 Outback. I can’t begin to tell you how inspiringly hard Seth worked to make this deal come together! Friendly, amica in my 2023 Forrester for a 2024 Outback. I can’t begin to tell you how inspiringly hard Seth worked to make this deal come together! Friendly, amicable, knowledgeable- it’s like he knew exactly what I was looking for within a handshake’s exchange…fully loaded Outback, more room for my growing teenage kids and all their equipment, plus the details & trim of a higher end car. Seth also treated us like family- making sure we had all options on the table, offering sound recommendations, bolstering our confidence even more in the Lester Glenn & Subaru names. As friends & family comment on our new ride, I give them a snapshot of Seth’s card - we hope all of our friends and family get the same wonderful assistance & courtesy Seth extended to us! More
by Lauren W.
August 21, 2024
Everything was great but they had many cars to service and I waited over 2 1/2 hours for an oil change. and I waited over 2 1/2 hours for an oil change. More
by PATTYBLUEII
Employees Worked With
August 21, 2024
I think the quality of work is good but every time I go in, and I’m other dealers are the same, it costs $500.00 or more. Simple service work turns into a big expense. Frustrating. I know they work on comm in, and I’m other dealers are the same, it costs $500.00 or more. Simple service work turns into a big expense. Frustrating. I know they work on commission but come on. At the end of the year I’m giving my Nissan truck to my grandson. I will have to think long and hard what my next vehicle More
by RUSTYJ3523
Employees Worked With
August 21, 2024
All my service experiences have been great. Especially with Ekaterina Espinosa taking care of my service needs. Especially with Ekaterina Espinosa taking care of my service needs. More
by GENE.SMITH
Employees Worked With
August 20, 2024
This is our fifth purchase from Seth and the Lester Glen family. We love them all. family. We love them all. More
by steve0158
August 19, 2024
From the moment I contacted the dealer, everyone we spoke to was helpful. David and Margaret were fantastic to work with. to was helpful. David and Margaret were fantastic to work with. More
by dpaxton1
