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Leith Toyota
Raleigh, NC
3,078 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,078 Reviews of Leith Toyota
May 05, 2023
Bad Customer Service! ! I had a service appt. today and this was my first time getting my car serviced. I was recommended to go because of good service. The first person I ! I had a service appt. today and this was my first time getting my car serviced. I was recommended to go because of good service. The first person I met there today was Sheila very professional kind and knowledgable employee. I had an appt. and arrived 20 minutes early. I parked in the parking lot. Sheila informed me that Brian may be able to help me. I walked into the service shop and not one service shop man said anything. I said I am looking for Brain the Lead Service Man Brian looked up. I spoke to Brian and informed my name, my appt, where I parked. He was rude he did not say goodmorning, how may I help you. He did not say I am sorry for the inconvenience however you need to get your car out the parking lot and pull it up behind these 4 cars (valet parking) after I had to wait 10 minutes to talk with him. He should not assume eveyone know the protocol. Then I responded again I have an appt. do you know how long it will take take for a test drive and then he interupted me and started talking about diagnostic testing, then said just like your medical appts it will take an hour or more. My med. and dental appts. are not an hour I usually get seen within in 10-15 minutes. More
by Sbland
Employees Worked With
Brian Crenshaw
April 03, 2023
Mark is a hard working sales person. He called me with updates as soon as he had them. He was a pleasure to work with. I've never had a salesman do so much to insure my happy experience. He called me with updates as soon as he had them. He was a pleasure to work with. I've never had a salesman do so much to insure my happy experience. He took TIME with me and that is hard to come by now days. A big THANK YOU!!!!!!!!!!!!!! Art Watkins More
by arthur.watkins
Employees Worked With
Mark Hay, Solomon Dunston
April 01, 2023
Charles was amazing! !! He was patient and understanding! The whole team was awesome to work with and I did not feel rushed at all!! !! He was patient and understanding! The whole team was awesome to work with and I did not feel rushed at all!! More
by adrianna.morales
Employees Worked With
Steven Futerman, CHARLES ADLER
March 30, 2023
Sheila has been servicing our three Lexus cars for years. She continues to get the best service my wife and I could ever have. The service is always timely with very reasonable prices and both my wife an She continues to get the best service my wife and I could ever have. The service is always timely with very reasonable prices and both my wife and I would not go anywhere else. The videos we get showing the service being done are exceptional. Our service with Sheila will never end. Leith Toyota is fortunate to have her. Thanks so much. Joe & Rita Goldstein. More
by Tokjoe
Employees Worked With
Sheila Hinnant
March 13, 2023
Keith Toyota the best! ! I called the dealership and asked to speak to the sales manager(Shane) as suggested in their print ad. He had Pratham Anand waiting for us when we ! I called the dealership and asked to speak to the sales manager(Shane) as suggested in their print ad. He had Pratham Anand waiting for us when we arrived. Everything went just as implied. No surprises! More
by Wmartin354
Employees Worked With
Mike/Finance: smooth closing., Pratham Anand, Shane Tharrington
