Leith Toyota
Raleigh, NC
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3,107 Reviews of Leith Toyota
Really disappointed with my experience at Toyota Leith. I bought a pre-owned Ford Mustang from them with only 15,000 miles and a full service history, so I felt pretty confident about the purchase. U I bought a pre-owned Ford Mustang from them with only 15,000 miles and a full service history, so I felt pretty confident about the purchase. Unfortunately, shortly after buying it I noticed that the engine was leaking oil. I contacted the dealership about two weeks after the purchase, as soon as I noticed the problem. The car came with a 6-month engine and drivetrain guarantee, so I expected them to help resolve the issue. I have explained that the leak appears to be coming from the oil drain plug. Instead, I’ve been told that they can’t fix it and that I should take the car to another dealership that had serviced the car previously. That’s honestly pretty disappointing. I bought the car from Toyota Leith, and the car was sold to me with a 6-month guarantee. I don’t think it’s unreasonable to expect the dealership to stand behind that and help get the issue resolved. The car only has 15k miles and has a full service history, which makes the situation even more frustrating. The Mustang itself is great, but the way Toyota Leith has handled this issue has left me very disappointed with the dealership and the customer service after the sale. More
We have purchased over a dozen vehicles from this location over the past two and an half decades and have had little to no problems in sales or services. In October of 2025 we purchased a Grand Highl location over the past two and an half decades and have had little to no problems in sales or services. In October of 2025 we purchased a Grand Highlander and again our salesman and finance personnel were great. However, this time we cannot get a simple part successfully delivered. This service department and parts department can’t seem to follow through with a simple small center cap for my wheel. That was lost when they rotated my tires on 05 January 2026. I have had this part on order since March 2026. I checked on the part again on 08 April 2026 and again on 26 May 2026 and told is still on order. I started calling every day on 22 June 2026-24 June 2026 when I was told it would be in on 26 June 2026. Also told that a service person would be out to my home to install. No call no part nothing showed up. On 29 June 2026 I called again and was told “it takes time to make these parts” furthermore I was told that the service manager would call me back today. So far I have received no call and of course no part. I have all my paperwork showing this. If I could I would give this service department a negative on the stars. More
Ernesto Casanova did an awesome job, Im glad he was my salesperson he is very professional, kind, respectful. I will highly reccomend him to people I know are looking for a car salesperson he is very professional, kind, respectful. I will highly reccomend him to people I know are looking for a car More
Purchased a 2026 Tacoma. Ernesto Casanova was a great help throughout the process. I would recommend Ernesto to help to get you in the vehicle you want! Ernesto Casanova was a great help throughout the process. I would recommend Ernesto to help to get you in the vehicle you want! More
We were struggling to find what we wanted in a used car. Hadn't worked with Leith Toyota before, but decided to try them when we saw one that piqued our interest. Jackie Barrios worked with us all day whil Hadn't worked with Leith Toyota before, but decided to try them when we saw one that piqued our interest. Jackie Barrios worked with us all day while we drove, pinched, prodded and researched it to make sure it was the car we wanted. She was patient, knowledgeable and really went out of her way to make sure it was in perfect condition to drive off the lot. We love it and we are truly grateful to Jackie and the Leith Toyota staff for working with us to get us what we wanted at a price we could afford. More
All the employees were very nice and helpful. Dealership was very neat and clean. They were even there right before the first winter storm was supposed to hit Raleigh. Dealership was very neat and clean. They were even there right before the first winter storm was supposed to hit Raleigh. More
I was looking around for a vechicle at Leith Toyota when I turn around was greeted by a sales man he presented him self as Ernesto Casanova very kindful and willing to help very friendly and help me answere I turn around was greeted by a sales man he presented him self as Ernesto Casanova very kindful and willing to help very friendly and help me answered all my question with out a rush. Willing to wait so I could get all documents I need for my purchase. Thanks, Ernesto. More







