Lehighton Kia

Have had several issues with service over the last couple years since the purchase of my 2020 Kia Sportage. Their team performed maintenance (oil change) that was not to be done and was done so without permi years since the purchase of my 2020 Kia Sportage. Their team performed maintenance (oil change) that was not to be done and was done so without permission prior. My vehicle was only there to correct an airbag recall issue at the time. Shortly after the airbag recall was "fixed", my airbag light came back on, requiring me to schedule a second trip in to have this taken care of. When making my second appointment, I addressed a new issue of what sounded like a blown speaker in the front passenger door. They claimed it would be taken care of, along with the second airbag recall fix. After waiting 3 weeks for parts, and no communication from the dealership upon arrival of the parts (I had to call and check and they told me the part was there), completion of the second air bag fix was done. However, my speaker concerns were carelessly dismissed and I was told I was incorrect about a blown speaker, saying he didn'thear anything wrong. A tasteless "joke" was then made when I mentioned that I wasn't crazy about the blown speaker. Per my request, a second service employee confirmed that a speaker was in fact blown and was quite obvious to hear. I specifically made this concern about the speaker known prior to my second visit but apparently fell on deaf ears. So now, after a second round to fix an airbag recall, I have to make a third appointment to correct the blown speaker. Hopefully there is communication when the parts needed actually arrive this time. Extremely disappointed in the handling of both my vehicle and my time. To be fair, Rich and Scott in service were very helpful. I can't remember the name of the one who gave me problems. More

I’ve been to this dealer numerous times and they charge you for a “diagnosis fee” that they can’t seem to get right. 1st time for the noise in the front end the suggested I have my wheel well cover’s remou you for a “diagnosis fee” that they can’t seem to get right. 1st time for the noise in the front end the suggested I have my wheel well cover’s remounted so I did. Then they said during the next service that the noise was from needing struts and an alignment. At another garage they found it was just a bad bushing. That cleared the noise right up. Another time I reported that I may have had a hung up caliber and they said it was fine. Took it to someone else and my rear caliber needed to be replaced. The drag on the car was no longer there. They don’t know there own cars. All they do is look to see what’s do be replaced according to the cars mileage and that’s it. More

I bought a new car with cut in seat which was repaired now very noticeable. now very noticeable. More

Excellent customer service. Helped me when no o e else could. My sales person Alex Oliviera was fantastic! His family now! Blessings to each and everyone who I encountered an Helped me when no o e else could. My sales person Alex Oliviera was fantastic! His family now! Blessings to each and everyone who I encountered and helped me, my Dominican Mabager! Gracias!! Bendiciones!! More

Fast and courteous service. Friendly staff and a clean place to wait for your car Friendly staff and a clean place to wait for your car More

Lehighton Kia are always nice to the customers. Making them feel welcome and letting them know information about there vehicle. Making them feel welcome and letting them know information about there vehicle. More

They are helpful, kind, and are never use forceful sales tactics like other dealerships. They listen and give any advice or help appropriately tactics like other dealerships. They listen and give any advice or help appropriately More

I was in for a inspection and don’t think I was there for nearly a half hour efficient and professional nearly a half hour efficient and professional More

Lehighton KIA a has been great to our family since you were at your old location. Multiple Kia Sorento, Soul and even a Chevy Cruze from your sister location. Team members are courteous, professional were at your old location. Multiple Kia Sorento, Soul and even a Chevy Cruze from your sister location. Team members are courteous, professional and informative. Thank you and this last one truly appreciate the warranty. More

Awesome service. Always polite and get you in and out. Great staff at this location Always polite and get you in and out. Great staff at this location More